
Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The Best Very organized service dept. - efficient and on time. Waiting room is comfy with drinks & tv. Amanda helped me with my audio system controls in the ga Very organized service dept. - efficient and on time. Waiting room is comfy with drinks & tv. Amanda helped me with my audio system controls in the garage before they started my service stuff. More
I'm very disappointed with Secor What has happened to Secor Subaru? Everyone that I have dealt with over the last five years, and five Subarus is gone. The new service department seem What has happened to Secor Subaru? Everyone that I have dealt with over the last five years, and five Subarus is gone. The new service department seems totally confused. For example: a few months ago I brought one of our Subarus in for service. I had an appointment but the first person to address me could not find my appointment on her computer. Then she went to a different computer and found it. Isn't their systems integrated? More recently I brought a different car in far a steering issue.: After an hour an a half I was told that they could not find the problem but the service tech thought I should consider new tires. He printed two estimates on my $89 bill - for finding nothing. I called the next day to set up an appointment for purchasing tires. The person I talked to seemed unable to access the quotes given me one day earlier and asked me to go out to my car and read her the description of the tires. Then after having to go look at something and call me back she gave me a price for each tire - no installation, etc. I told her I already had a price for the total "out the door." She was unable to access that. I have since bought the tires at $150 less from a local tire store. What has happened to Secor Subaru? More
good experience It was a pleasure to work with Paul Westermeyer on the purchase of my first Suburu Outback (but my third automobile purchase from Secor). Paul was kn It was a pleasure to work with Paul Westermeyer on the purchase of my first Suburu Outback (but my third automobile purchase from Secor). Paul was knowledgeable and there was no "hard sell" pressure.to make a sale.. More
Awesome Sales Dept! Larry Becker was able to locate just the right SUBARU Forester for me. This is my third Forester from Secor SUBARU. He oriented me to all of the new Larry Becker was able to locate just the right SUBARU Forester for me. This is my third Forester from Secor SUBARU. He oriented me to all of the new features in the 2019 model. There was absolutely no pressure and best of all no haggling. I highly recommend this dealership. FYI... great service department also. More
A stress free experience! Everyone was friendly and professional and willing to explain what was done to my car to my satisfaction. The waiting area is nice and there's even c Everyone was friendly and professional and willing to explain what was done to my car to my satisfaction. The waiting area is nice and there's even coffee and donuts! More
Always excellent service Secor Subaru always goes above and beyond to help me. I always recommend this dealership to everyone I know because they are a stellar dealership. Secor Subaru always goes above and beyond to help me. I always recommend this dealership to everyone I know because they are a stellar dealership. More
Attentive and smooth The salesman was very helpful and knowledgeable; did not hound us. The whole process was very smooth. We appreciate the time and attention given to us The salesman was very helpful and knowledgeable; did not hound us. The whole process was very smooth. We appreciate the time and attention given to us when needed; and picking up the car was very accommodating. More
service with a smile secor service was so easy to deal with. I had a major repair needed on my vehicle . they kept me updated as to the progress of the repair. Also becau secor service was so easy to deal with. I had a major repair needed on my vehicle . they kept me updated as to the progress of the repair. Also because it was a major repair they gave me a loaner to use while my car was in the shop. they explained the repair in easy to understand layman's terms for us non mechanics ! More
Great Service! Great experience! Leasing a car from this dealership and the service every employee provides has me returning and recommending this dealership to my f Great experience! Leasing a car from this dealership and the service every employee provides has me returning and recommending this dealership to my friends and co-workers! More
30,000 mile service and complete auto detail. I am extremely pleased with the service I received. I needed to rent a car because this service would take a full work day - 30,000 mile service, comp I am extremely pleased with the service I received. I needed to rent a car because this service would take a full work day - 30,000 mile service, complete detailing of car, and an estimate for repair of a small dent in the car. Amanda, my service advisor, professionally made sure all went to plan. Thank you to her and all the technicians who worked on my car. It looked brand new after all was completed. More