
Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Knowledgeable and friendly My experience with Secor Subaru has always been "top shelf." The staff is knowlegeable, friendly, prompt, and the work completed accurately and timel My experience with Secor Subaru has always been "top shelf." The staff is knowlegeable, friendly, prompt, and the work completed accurately and timely. And my car is always vacuumed and washed. What a treat! More
Thanks We appreciated your time. Its was the third Subaru that we have purchased from Secor Subaru. We have been happy each time that we made a purchase. We appreciated your time. Its was the third Subaru that we have purchased from Secor Subaru. We have been happy each time that we made a purchase. More
2 year car check up I have having my cars serviced at Secor for a number of years and I have never been disappointed. The staff is knowledgeable, courteous and professio I have having my cars serviced at Secor for a number of years and I have never been disappointed. The staff is knowledgeable, courteous and professional. The work is done in a timely manner and they do a great job. I would highly recommend this service center. More
Greate Sales people I saw a Cross Trek that I liked online. I emailed for a price Thursday and heard back from them within 30 minutes. I Went in there on Friday and met w I saw a Cross Trek that I liked online. I emailed for a price Thursday and heard back from them within 30 minutes. I Went in there on Friday and met with Angel for a test drive. Saturday I left the lot with the car. There was no pressure at all from the sales people. I got a good deal on the car. I couldn't be happier. We got my wife's Subaru there last year. We'll continue to use this dealership in the future. More
Good communication! Service was prompt and we liked the way that the dealership communicated with us to confirm our appointment. We wished that the car wash was a little Service was prompt and we liked the way that the dealership communicated with us to confirm our appointment. We wished that the car wash was a little better, but overall it was a good experience! More
Easy Experience Service was prompt and Jay provided a clear and thorough explanation of my vehicle's service as well as the multi purpose checks and current condition Service was prompt and Jay provided a clear and thorough explanation of my vehicle's service as well as the multi purpose checks and current condition of my Outback. More
Satisfied Customer Once again outstanding customer service. Received a multi point inspection which Jay explained clearly. They even washed the car, exceeding my expe Once again outstanding customer service. Received a multi point inspection which Jay explained clearly. They even washed the car, exceeding my expectations. I would, without a doubt recommend Secor Subaru. More
Excellent service , very helpful and very knowledgeable about the Subaru outbacks. No pressure to buy. Would recommend to others looking to purchase a new vehicle. , very helpful and very knowledgeable about the Subaru outbacks. No pressure to buy. Would recommend to others looking to purchase a new vehicle. More
Scheduled 36K Maintenance I recently visited Secor Subaru's service center for my 36k service on my Crosstrek. I scheduled a 3pm appointment online, but arrived almost an hour I recently visited Secor Subaru's service center for my 36k service on my Crosstrek. I scheduled a 3pm appointment online, but arrived almost an hour early in hopes I could get out earlier. My interactions with Jay were fine - he pointed me in the direction of the waiting area, where I had plenty of magazines to read, and then I was paged back to the service/parts counter to pay at 3:25pm or so. At other service centers, I was visited in the waiting area by the service rep, where the point-by-point inspection was gone over before any work was done, and I had options whether or not to pay extra for replacing a filter, etc. I usually do not opt-in for those things, as my husband could take care of them at home. At Secor, they just went ahead and made the decision for me, costing another $30. It is a leased vehicle, so by utilizing the dealership service center, all the paperwork shows that I've taken care of the car during my lease. The car seemed wet when I got outside, and by reading another person's review I see that they give a complimentary car wash with service. I did not know that before, but that's a nice touch. Since it's closer to home than other Subaru dealerships I've been to before, I would visit again. More
Another great experience! Just leased my second Forester from Secor & both times it was easy & enjoyable. Their team takes great care of their customers! Highly recommend this Just leased my second Forester from Secor & both times it was easy & enjoyable. Their team takes great care of their customers! Highly recommend this dealer. More