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Secor Subaru
New London, CT
1,963 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,963 reviews
January 19, 2023
Everyone I was very professional. I own two Subarus the service department was accommodating to my schedule . I own two Subarus the service department was accommodating to my schedule . More
by KFALV1927
Verified Customer
January 11, 2023
Service was fast and efficient. Got the car back washed and clean. Appreciated the free coffee and large, quiet waiting room Got the car back washed and clean. Appreciated the free coffee and large, quiet waiting room More
by PJBINNY
Employees Worked With
January 11, 2023
I feel that cost of an oil change and tire rotation is beyond acceptable. I realize that that you have over head and expenses as well but if you wish to keep my business you will have to better. beyond acceptable. I realize that that you have over head and expenses as well but if you wish to keep my business you will have to better. More
by MARKSTAVES
Employees Worked With
January 09, 2023
Paul was very helpful, patient with all questions and thoroughly explained all options on buying a new car. Sean had all paperwork set up and ready to go. He too, was thorough and explained all forms. thoroughly explained all options on buying a new car. Sean had all paperwork set up and ready to go. He too, was thorough and explained all forms. More
by JULIANA.BARRETT
Employees Worked With
Paul Westermeyer, Sean Larson
January 07, 2023
They did everything I needed to be done in a timely manner. Good job by the service department manner. Good job by the service department More
by Whalers 21
Employees Worked With
January 05, 2023
Prompt and courteous service. Reasonable charges. Car wash is a nice touch. Easy to schedule. Reasonable charges. Car wash is a nice touch. Easy to schedule. More
by JPBMCHALE
Employees Worked With
January 02, 2023
Drove in with a "noise". Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. More
by JAFOB
Employees Worked With
Other Employees :
Sarah Connolly
December 28, 2022
I was disappointed in the service I received in ordering and having installed an automatic starter for my car. First, even though I paid for it up front, they never ordered it until I called them for the 2n and having installed an automatic starter for my car. First, even though I paid for it up front, they never ordered it until I called them for the 2nd time which was 2 months later. Then they had it in 2 days. I had it installed and no one appeared when I picked it up to show me how it worked. Even though I asked. 2 days after installation the car battery died. After replacing the battery and checking everything out, it works fine. I’m enjoying my automatic starter very much. More
by DTURNER14
December 21, 2022
Everyone was professional, courageous and helpful. Thank you for making my first service with Secor a success. Thank you for making my first service with Secor a success. More
by FFHOLLIDAY
Employees Worked With
December 13, 2022
Always courteous. Service is fast and reliable. Waiting lounge is always clean. And has hot coffee available. Service is fast and reliable. Waiting lounge is always clean. And has hot coffee available. More
by mchance
