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Secor Subaru
New London, CT
1,963 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,963 reviews
November 18, 2022
Great service! Jocelyn was wonderful! Had me in and out in a very reasonable time. Jocelyn was wonderful! Had me in and out in a very reasonable time. More
by LARRYB101
Verified Customer
November 04, 2022
I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When it finally gives out, I'll be buying another one!! More
by Joan
November 03, 2022
Worked with them before. Good customer service and support. Will work with you to get car back Good customer service and support. Will work with you to get car back More
by JPCOLLINS
Employees Worked With
November 02, 2022
The scheduler was friendly and efficient when I called to make an appointment. The service rep was friendly and knowledgeable when I checked in. The service was prompt and complete. Only the check out was ve make an appointment. The service rep was friendly and knowledgeable when I checked in. The service was prompt and complete. Only the check out was very slow. More
by MHOOVER10
Employees Worked With
October 30, 2022
Secor Subaru sales person Larry was very friendly and professional not too aggressive to make a sale. I would deal with Secor again. professional not too aggressive to make a sale. I would deal with Secor again. More
by WBWASSER
October 28, 2022
The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More
by Deeghan73
Employees Worked With
Other Employees :
The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person. , Kevin O'Donovan, Sarah Connolly, Dan Smith
October 28, 2022
I had a very easy, enjoyable, professional, courteous experience. Every aspect was above expectations. Thank you to the whole Subaru team. experience. Every aspect was above expectations. Thank you to the whole Subaru team. More
by JOSHUA.BREWSTER99
October 20, 2022
Always a pleasure to stay and read the paper in the waiting area. Nice and clean with pleasant employees. waiting area. Nice and clean with pleasant employees. More
by BEAVERMP
Employees Worked With
October 20, 2022
Superb customer service. Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department who serviced, detailed, and repaired my car, “Great job and Thank you”. More
by MZAMPINI
Employees Worked With
Other Employees :
See review at beginning of survey. , Sarah Connolly
