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Secor Subaru

New London, CT

4.7
1,963 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,963 reviews

October 16, 2022

Have a nice experience for my first time coming. The people are kind and was a friendly environment. More

by Philipdgreen860
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Philipdgreen860 responded

Thank you!

Oct 18, 2022 -

Secor Subaru responded

We're happy to hear it, Philip! Thank you for coming to Secor Subaru!

October 15, 2022

Had warranty work done. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. More

by DWILDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Secor Subaru responded

Thank you for your review! We're so happy that we earned your recommendation! -Secor Subaru

October 14, 2022

Great customer service. Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! More

by EHDERRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver is great- excellent customer service skills, personable, not intrusive, but just very pleasant conversation. , Sarah Connolly
Oct 17, 2022 -

Secor Subaru responded

Thank you for the kind review! We're so glad we were able to assist you and hope we can be of service again in the future. Take care! - The Secor Subaru Team

October 07, 2022

It’s always a good experience coming into Secor Subaru for each 6,000 mile service. More

by Melanie.rose.greenhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Secor Subaru responded

Melanie, thank you for trusting the Secor Subaru team with the care of your vehicle! We appreciate your support and look forward to your next visit!

October 05, 2022

I was very pleased with the professionalism of the salesmen, particularly Paul Westermeyer. He was very concerned about my satisfaction with my new Subaru. The dealership loaner was very much apprecia More

by SB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Donovan, Paul Westermeyer
Oct 06, 2022 -

Secor Subaru responded

Thank you for the wonderful feedback! We appreciate you trusting Paul & the Secor Subaru team with your purchase and hope we have the privilege of working with you again in the future!

October 03, 2022

The service department treated me respect and was extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done More

by DMHARRIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Connolly
Oct 05, 2022 -

Secor Subaru responded

Thank you for the wonderful feedback about your recent experience with our team! We appreciate the kind comments and hope we can be of service to you again in the future. Take care! - Secor Subaru

September 28, 2022

This was my first oil change appt as I reached 6,000 miles. From the minute I drove in until I left they treated me and my car with the upmost respect. More

by DONNAFLOWERS2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Connolly
Sep 30, 2022 -

Secor Subaru responded

We're happy to hear that your experience servicing your vehicle at Secor Subaru was so positive, Donna! Thank you for being our customer!

September 27, 2022

Service advisor Jocelyn Mata was knowledgeable about issue with my car and Subaru loaner car. She was very professional and helpful. More

by MACRN0320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Secor Subaru responded

Thank you for sharing your experience working with Jocelyn at Secor Subaru! We look forward to seeing you next time!

September 27, 2022

They were friendly, thorough and on schedule. For the service. Car wash was a nice touch More

by TDDDVM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Secor Subaru responded

Thank you for visiting Secor Subaru! We appreciate your kind feedback and hope to see you again next time!

September 23, 2022

I went in for a check engine diagnosis and needed several things done after the check into that warning light. Although the price was as discussed prior to the service was more than I would have liked it to More

by SNUHALISH9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Secor Subaru responded

Thank you for sharing your experience, Tom! We're happy to hear your vehicle is running smoothly and we hope we can be of service to you again in the future. Take care! - The Secor Subaru Team

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