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Secor Subaru - Service Center

New London, CT

4.7
1,328 Reviews

1,328 Reviews of Secor Subaru - Service Center

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July 22, 2025

This is the 4th or 5th Forester from this dealer. We have been pleased with the sales man Dan M and all the service personnel. Lydia More

by Lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Secor Subaru responded

Lydia, thank you for your loyalty and your wonderful review! We truly appreciate your business, and we’ll make sure to pass along your feedback to Dan and the team. Congrats on your new Forester from all of us at Secor Subaru!

July 17, 2025

Fantastic service! Excellent staff who are knowledgeable and helpful. The dealership and the service area, especially where you can wait for your car to be serviced, ar More

by bparish-abb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Secor Subaru responded

Thank you for your ongoing business and your fantastic review! We appreciate your confidence in our team and look forward to seeing you next time here at Secor Subaru!

June 09, 2025

My service advisor Anastacia and the entire service team did an outstanding job servicing my Subaru Legacy. Anastacia was knowledgeably answering every one of my questions without hesitation! Thank you An More

by dasher08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Secor Subaru responded

Thank you for sharing your positive experience with Anastacia and the service team at Secor Subaru! We're delighted to hear that all your questions were answered thoroughly. We appreciate your support and look forward to assisting you again in the future!

June 03, 2025

Wanted to thank everyone for their help. I bought this car out of state and the navigation system was not working properly. They worked with the dealer I bought the car from. Everything was More

by bartenderbbbbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Secor Subaru responded

Hi Barten, thank you for sharing your experience! We're glad to hear that our team at Secor Subaru could assist in resolving the navigation issue smoothly. Safe travels with your new car!

June 01, 2025

She's just fabulous. ..thoughtful, detail-oriented and pleasantly efficient. Thank you so much for attention to detail More

by NANCY THE ARTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Secor Subaru responded

Nancy, we're delighted to hear you had such a positive experience with our team at Secor Subaru. Thank you for the kind words and support!

May 31, 2025

Kaitlyn really helped me out of a tight spot by getting me back on the road with a desperately needed new set of tires in record time. Another example of the superior service I’ve enjoyed since 2010 More

by danfreiert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Secor Subaru responded

We're delighted to hear that Kaitlyn was able to assist you so efficiently at Secor Subaru! It's wonderful knowing you've been enjoying our superior service since 2010. Thank you for your continued trust and support!

May 30, 2025

Bought my Outback 2010 and had service done at Secor NL since. I have always been pleased with service and the employees. If I had a question or concern it was always addressed in a timely fashion. I wo More

by Teresa Moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Secor Subaru responded

Teresa, we're delighted to hear that you've had such a positive experience with Secor Subaru over the years! It's great to know you're enjoying your Outback and considering another purchase in the future. If you have any questions about our Crosstrek or Forester models, feel free to reach out anytime!

May 20, 2025

Secor Subaru in New London, CT is extraordinary. My 2024 Crosstrek had a flat on my trip to New London, and Subaru Roadside Assistance towed my car in to Secor Subaru. Service Mgr Shawn brought a re More

by bwolder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Secor Subaru responded

Thank you for sharing your experience! We're delighted to hear that Shawn and Kyle at Secor Subaru went above and beyond to get you back on the road quickly. It's great knowing our team could assist with both the tire replacement and annual service inspection during your visit. Safe travels in your Crosstrek!

May 14, 2025

Sales and service are knowledgeable, courteous and focus on customer service. Will resolve requests and problems in a time sensitive manner. Our family has purchased cars here for 30+ years and always had More

by Dseibert7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Secor Subaru responded

Dseibert7, thank you for your continued trust in Secor Subaru over the years! We're delighted to hear that our team consistently provides knowledgeable and courteous service. We look forward to serving you and your family for many more years!

May 06, 2025

Very friendly I appreciate them getting me in for oil change with 1 day notice. More

by sharonkjerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Secor Subaru responded

Hi Sharon! Thank you for leaving us this five-star review and for your kind words about our service team at Secor Subaru! We'll see you next time!

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