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1,318 Reviews of Secor Subaru - Service Center
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May 01, 2025
My experience with this dealership has been favorable. Staff have been very helpful with our Subaru outback. Staff have been very helpful with our Subaru outback. More
by JVALENT911
Verified CustomerEmployees Worked With
May 01, 2025
Kat was very nice. They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for They couldn’t fix my Honda and was told to take to Honda. Honda would charge Secor almost 2,000 dollars. This is crazy when it could be repaired for less the 500. I will take care of repair my self. Also if I did take it Honda it would be an inconvenience to me. They offered no help in this matter. More
by raycfe
April 28, 2025
I've been going there for years, and I can trust them with my car. The service is quick and efficient. with my car. The service is quick and efficient. More
by TELEPOETIC77
April 18, 2025
Dealer refused to acknowledge my request for wheel bearing replacement without cost. I have contacted Customer Service in regard to this issue. bearing replacement without cost. I have contacted Customer Service in regard to this issue. More
by PAMSLOG
Employees Worked With
April 15, 2025
Service to our Outback was fine and vehicle was ready earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it earlier than their original estimate. We had received a $50 gift card a week or so before the maintenance. We forgot to use it and discovered it at home the next day (a Friday). The following Monday I went to the dealer and asked for the gift card to be applied to our bill and give us credit on the credit card we used for payment. They declined saying it had to be used at the time of service. VERY DISAPPOINTED!! The gift card expires this June. I don’t foresee us bringing our Outback in for service for six months or more. I guess we should just throw the gift card away. Thanks a lot. Glenn Carlson 860-460-5786 More
by GCARL8009
Employees Worked With
April 14, 2025
On time, knowledgeable, didn't push services not required at this time Friendly, customer service waiting area clean, with wi-fi, and coffee at this time Friendly, customer service waiting area clean, with wi-fi, and coffee More
by DENSD33
April 10, 2025
Great service. Always upfront with prices. Loaner car option is great. Tell your friends. Great Always upfront with prices. Loaner car option is great. Tell your friends. Great More
by henry.roenke
April 09, 2025
From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More
by cad114
Employees Worked With
April 03, 2025
Service representative was rude when I was explaining an issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience wh issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience when explaining an issue with a vehicle. Also said I was only booked for an oil change not diagnostic. Like it was a hassle. My husband came in week before and also had a bad experience. He was told they could not get a part for his car so he ordered the part himself and brought it in and then they didn't end up using the part. The issue could have been fixed when he originally brought the car in for maintenance. Loose confidence in service department. More
by Rugg_lau
Employees Worked With
March 30, 2025
Kaitlyn’s excellent service is a large factor in my customer satisfaction! Always pleased with every service appointment. customer satisfaction! Always pleased with every service appointment. More
by SBRASEL
Employees Worked With
