1,318 Reviews of Secor Subaru - Service Center
Great service on my Forester! Secor Suburu went the extra mile by picking up my car for repairs. I also looked at some good used vehicles I am considering buying. Secor Suburu went the extra mile by picking up my car for repairs. I also looked at some good used vehicles I am considering buying. More
Completely Satisfied Quick, efficient, friendly service even though I didn’t have an appt...and the courtesy car wash was much appreciated! Thoughtful details in the waiti Quick, efficient, friendly service even though I didn’t have an appt...and the courtesy car wash was much appreciated! Thoughtful details in the waiting area (coffee, etc) and the services my vehicle required were explained clearly. More
Good work The service department was able to isolate a low tire pressure dashboard indication to the one tire that was the culprit. I can now monitor that sing The service department was able to isolate a low tire pressure dashboard indication to the one tire that was the culprit. I can now monitor that single tire for the slow leak that I am experiencing. More
Always a pleasant experience at Secor Subaru Online appointment making was easy and fast. Jay Fulton greeted me pleasantly and after the service was completed he explained work done. The waiting Online appointment making was easy and fast. Jay Fulton greeted me pleasantly and after the service was completed he explained work done. The waiting room is pleasant and we had a great view of the deluge Wednesday! Very happy to have new windshield wipers in the heavy rain that day. More
Collision repair My Subaru Outback was badly damaged in a collision. I went to Subaru/Secor Collision Service as I felt they would have the best access to parts. They My Subaru Outback was badly damaged in a collision. I went to Subaru/Secor Collision Service as I felt they would have the best access to parts. They did a wonderful job – the car looks as good as new. There's obviously a very high level of workmanship involved. It was a pleasure dealing with the Collision manager, John Pasternak and his assistant Jennifer. They stayed right on top of things and kept me informed as to progress. More
Courteous and competent.... as always The staff is courteous and considerate. They always advise of any issues or problems they discover with the car and advise me of same.. Their work is The staff is courteous and considerate. They always advise of any issues or problems they discover with the car and advise me of same.. Their work is timely and professional , and I've never had any negative experiences at this dealership. More
Excellent overall service I was easily able to schedule a power steering rack replacement for my car with only a couple days notice, and they have been very transparent with me I was easily able to schedule a power steering rack replacement for my car with only a couple days notice, and they have been very transparent with me about pricing and timelines. Also greatly enjoy the loaner vehicle they gave me More
great service From pick up to delivery service is prompt thoughtful and thorough. Great team helped resolve an emergency with a flat tire in a stressful situation. From pick up to delivery service is prompt thoughtful and thorough. Great team helped resolve an emergency with a flat tire in a stressful situation. Dan Mirles was especially couteous and helpful. Kudos to the entire team at Secor. They are the best. More
first service Service was completed as expected, although there was a discolored area on the drivers side door I wanted cleaned. It appeared shortly after purchasin Service was completed as expected, although there was a discolored area on the drivers side door I wanted cleaned. It appeared shortly after purchasing the car, I believe its residue from being wrapped when shipped.... should have just made a special trip in, although I thought this was something that could be handled at time of service. Disappointed it was forgotten or never mentioned to detail employees as I would rather have the dealership remove this then attempting myself. More
oil light It was extremely helpful of the mechanic to explain to me in person the "oil light" differentiation (yellow light, red light). I have expressed my con It was extremely helpful of the mechanic to explain to me in person the "oil light" differentiation (yellow light, red light). I have expressed my concern when the oil light has illuminated (several times over the past 5 years) and this is the first time anyone at the service center actually explained this to me! I was extremely happy when I was scheduled ASAP on the Monday I called; I was a bit frustrated when shuttle service was offered, but the service provider was off that day (I would have brought my laptop if I knew I had to wait). Overall: good service! More