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Secor Subaru - Service Center

New London, CT

4.6
1,319 Reviews
Call Service Center (860) 442-2323

1,319 Reviews of Secor Subaru - Service Center

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April 05, 2024

Kyle was helpful and thorough. He addressed all my issues and the service was done quicker than I expected. More

by Reizha Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Secor Subaru responded

Reizha, it's great to know that Kyle was able to provide you with the excellent experience we strive for at Secor Subaru. We appreciate your feedback and look forward to serving you again in the future!

April 03, 2024

Super fast, excellent service, I was kept updated ever step of the way Very clean More

by TIMSYLVESTRE
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
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Apr 04, 2024 -

Secor Subaru responded

It makes our day to read your review, Tim! Thank you for choosing Secor Subaru!

April 03, 2024

Problem after I picked up my car. They were right on it and let me keep the loa we until problem was diagnosed and fixed More

by Shepardowner245
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Apr 04, 2024 -

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to quickly address and fix the issue with your car. Thanks for sharing this positive feedback, we appreciate it!

April 02, 2024

Professional. Quick. Courteous. Secor and Anastacia did a great job all around. Thank you very much. More

by CHENEY.IAN
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
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Apr 03, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

April 01, 2024

The appointment was easy to schedule, everyone was courteous and took the time to explain things. More

by MYLILDOXIE
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Murray
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March 31, 2024

Responsive and courteous. Detailed estimate for repairs with no surprises. Best of all good as new. More

by WBPATTERSON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Secor Subaru responded

Hi W B Patterson!Thank you for leaving us this five-star review and kind words about our service team at Secor Subaru! We'll see you next time!

March 28, 2024

Service for the repair was excellent. They got me in right away and had car back next day. When they washed the car my kayak carrier bar coating got a bit ripped. More

by GSERVE101
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Mar 28, 2024 -

Secor Subaru responded

Hi! We're glad to know that you were satisfied with the speed of our service at Secor Subaru. We apologize for any damage caused during the car wash, and we'll look into how we can prevent this in the future. Thanks for your feedback!

March 28, 2024

Very quick and easy service. Anastasia kept me informed of any service issues. She is very personable. More

by ANNIEM11
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
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Mar 29, 2024 -

Secor Subaru responded

We're glad to know that you found our service at Secor Subaru quick and easy! It's great to see Anastasia kept you well-informed. Thanks for the positive feedback!

March 27, 2024

Identified problem corrected the issue kept me informed very helpful and professional Excellent rapport with customers knowledgable and efficent More

by MARIA.MOULTHROP
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Mar 28, 2024 -

Secor Subaru responded

Maria, we're glad to know our team at Secor Subaru was able to identify and correct the issue efficiently while keeping you informed. Thanks for acknowledging their professionalism and customer rapport!

March 26, 2024

The service was rather timely and the technician did a nice job cleaning my vehicle. More

by lara_alexis2023
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
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