Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Secor Subaru - Service Center

New London, CT

4.6
1,326 Reviews
Call Service Center (860) 442-2323

1,326 Reviews of Secor Subaru - Service Center

Sort by
January 16, 2024

Always happy to get high quality servicing at Secor! I especially like the communication during the appointment that reports findings that are additions to the basic servicing. While waiting for my car More

by MZSOP.AGOR
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Jan 16, 2024 -

Secor Subaru responded

We're glad to know you appreciate our communication and personalized service at Secor Subaru! It's great that Kaitlyn could provide the in-person touch while discussing recommendations. We look forward to serving you again soon! Safe travels!

January 16, 2024

Anastacia was very understanding and helpful when I couldn’t explain what was wrong with my car. Enjoyed the experience More

by SHONDANORTHUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

We're glad to know that Anastacia was able to assist you effectively with your car needs at Secor Subaru. Thanks for sharing your positive experience! We'll see you next time. Safe travels!

January 16, 2024

Professional, courteous. Work done quickly and efficiently. We always use Secor for our Subaru service! More

by TAGORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

Tagore, we're delighted to know that you've had a positive experience with our service team at Secor Subaru. We appreciate your loyalty and look forward to continuing the efficient work on your Subaru! Safe travels!

January 16, 2024

Beyond expectations. Creatively reduced cost. Ride home appreciated, Found missing items in complementary car wash. More

by CRAIG.MELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, car wash found missing item.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

Craig, we're delighted to know that our team at Secor Subaru went above and beyond for you. Thank you for choosing us! We'll see you next time. Enjoy your clean ride!

January 16, 2024

Service is always efficient and thoroughly explained. All staff were great and I got a few cold weather pointers as well. More

by AGKLOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

Hi A G Kloter! We're glad to know that you found our service efficient and informative at Secor Subaru. It's always a pleasure to share tips with our customers! Stay warm out there, and thanks for the review!

January 16, 2024

The service was efficient, cost effective and professional. The staff was friendly and made me feel at ease. More

by DANA.C.WALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

Hi Dana! We're delighted to know that you found our service at Secor Subaru efficient and professional. It's great that our team could make your experience comfortable! Thanks for the review.

January 16, 2024

The best service for a good car in a comfy environment and the best people to explain everything they did to enhance my pleasure More

by RLEUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

We're glad to know you had a great service experience with us at Secor Subaru! Thank you for choosing us! We'll see you next time. Safe travels!

January 16, 2024

They were excellent. They took time to go over the details of the completed service and sure that my questions were answered. More

by SWAHLCRONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

We're glad to know you had an excellent experience with us at Secor Subaru. Thanks for the positive feedback! We'll see you next time. Safe travels!

January 15, 2024

Smooth and fast My experience with Secor Subaru was smooth and fast. They have a very good waiting area. More

by DEREVYAGIN.M
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 16, 2024 -

Secor Subaru responded

We're glad to know your experience with us at Secor Subaru was smooth and fast! We strive for efficient service, so it's great to see that reflected in your visit. Thanks for the positive feedback about our waiting area too!

January 15, 2024

It was a good experience. Please stop texting me. The experience with the dealership was good. Getting recurrent text from you after the fact is not. More

by eleni.nikolopoulos
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 17, 2024 -

Secor Subaru responded

Hi Eleni! we're glad to know that your experience with Secor Subaru was positive. We apologize for the inconvenience caused by our texts and will ensure this is addressed promptly. Thanks for bringing it to our attention!

1
...
23
24
25
...
133