1,320 Reviews of Secor Subaru - Service Center
The people who took care of us were polite, well spoken, knowledgeable in their trade and gave us the feeling that they cared about our situation. We were trying to donate the car and needed it to get inspe knowledgeable in their trade and gave us the feeling that they cared about our situation. We were trying to donate the car and needed it to get inspected. Nick was right up front and said the car should not be driven because of a rusted chassis. He was truthful and did not just tell me what I wanted to hear. Plus we were not charged for the inspection. Secor has been and will be our dealer for as long as we own Subaru’s. Thank you! More
First time in for service. Wait time a bit longer, they said they were very busy. Car was said to have been vacuumed but it was not. Expected better. said they were very busy. Car was said to have been vacuumed but it was not. Expected better. More
Investigators at the best. My 2020 had a horrible smell they found the source , a leak in the back hatch collected water in the wheel well, the car was sanitized and and a new sealer installed. I was given they found the source , a leak in the back hatch collected water in the wheel well, the car was sanitized and and a new sealer installed. I was given a loaner during the whole process that took days. The problem fixed and I was so impressed with their professionalism and explanation of the issue. Kudos to the staff and all involved!! I’m definitely a big fan!!!!! More
Service department is good. There is a little to be desired about their flat rate charge. Had to bring car back due to their workmanship. Would have been nice.to have been offered a free oil change or desired about their flat rate charge. Had to bring car back due to their workmanship. Would have been nice.to have been offered a free oil change or something for the inconvenience. Other than that, was what I expected. More
Provided excellent service on scheduled tine - very satsifiied and would recommend them for future work satsifiied and would recommend them for future work More
Exceptional service. The front office customer service person was kind and I was given exact instructions as to what would take place during my visit. Everything was accomplished as described and they eve person was kind and I was given exact instructions as to what would take place during my visit. Everything was accomplished as described and they even washed my car for free. More
Their okay. Performed well on second visit to perform repair. Would recommend for auto repair. repair. Would recommend for auto repair. More