Secor Volvo Cars

Oil Change and tire check First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of t First time in with my used 2008 XC90...needed an oil change and tire rotation. Had a problem with the tire system sensor and determined that two of the four were not working. I made the determination to not change the sensors till I was in the market for new tires. I liked not feeling pressure to "have to do" a repair if its not something that has to be done right away. The staff was polite, quick and efficient. I hope to some day purchase a newer model XC90. Also my rotation was not needed so we will push that till the next time we are in. More

Unscheduled repair I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and I had an ignition issue with my Volvo and had to have it towed to the dealership after they had closed for the day. The next day I spoke with Eric and he was able to get my car into the shop and get it fixed. Very pleased, as I thought since I did not have an appointment it might take awhile. But Secor got me the car back the next day More

Very enjoyable Stephen was very helpful and knowledgeable. the purchase of my vehicle was easy and when I picked it up even though it was a used vehicle it looked br Stephen was very helpful and knowledgeable. the purchase of my vehicle was easy and when I picked it up even though it was a used vehicle it looked brand new as if it just came out of the showroom!! I recommend this dealership very highly both on the staff and customer service! More

Bought our car here and we live out of state! Worth the trip We have trusted our car buying experiences in the more than capable and caring hands of Steven Plona since 1990. You don't merely purchase a vehicle b We have trusted our car buying experiences in the more than capable and caring hands of Steven Plona since 1990. You don't merely purchase a vehicle but a support team that truly cares. When it came time to replace our vehicle, my first thought was to call Steve at Secor. He found exactly what we needed, meeting and exceeding expectations. When we picked up the car he provided a very thorough step by step demo of all of the operational aspects of the vehicle and followed up a few days later to see if we had any questions. I highly recommend this salesman and this dealership. More

Service Response Took my 2014 XC90 for small repair on tailgate part that had failed, New part was ordered, and I came in for the work to be done. After about 45 minu Took my 2014 XC90 for small repair on tailgate part that had failed, New part was ordered, and I came in for the work to be done. After about 45 minutes I was informed apologetically that the part ordered was the wrong one. Went through the process a 2nd time and it was completed correctly. While not perfect or ideal solution, Secor admitted mistake and was professional in scheduling and processing the "fix". More

I trust Secor Secor has serviced 3 of my Volvos over more than 20 years. They are competent at diagnosing problems with my car, repairs are done in a timely manner, Secor has serviced 3 of my Volvos over more than 20 years. They are competent at diagnosing problems with my car, repairs are done in a timely manner, and the service staff and mechanics are helpful and courteous. I have always been satisfied with the work done. More

Out of state service needed Out of state on business Emergency service needed. Outstanding courteous, professional service was provided. Turned disaster into no problem at all. Out of state on business Emergency service needed. Outstanding courteous, professional service was provided. Turned disaster into no problem at all. Many Thanks to Eric Weiss for a job well done. More

Easy transaction This was the easiest vehicle purchase, by far. I felt like I was treated fairly and will go back for my next purchase. I love the car. This was the easiest vehicle purchase, by far. I felt like I was treated fairly and will go back for my next purchase. I love the car. More

simply best dealership anywhere have bought 15 autos over past 30 years because of superior sales person Steve Poona, superior service dept. headed by Eric Weiss. entire staff listen have bought 15 autos over past 30 years because of superior sales person Steve Poona, superior service dept. headed by Eric Weiss. entire staff listens to customer needs, is professional and finds solutions More

Awesome! From the first contact when I phoned Secor Volvo to inquire about a Volvo advertised on line, to my first meeting, to my test drives, till we closed t From the first contact when I phoned Secor Volvo to inquire about a Volvo advertised on line, to my first meeting, to my test drives, till we closed the deal 2 days later, I was impressed with every employee we encountered! Erica was our sales person, one of the best already and she's young! She is professional and knowledgeable yet you feel comfortable without feeling pressured in any way. She is honest and refreshing. I then met the sales manager Bob, receptionist, Harriet and ended the deal with Arnold. Each demonstrated efficiency in their roles yet a genuine commitment to customer service and satisfaction. I would highly recommend Secor Volvo without any hesitation. And I love my Volvo XC60! Please note I just read the dealer ratings term of use, my husband and I are both retired. A few months ago he started a very part time position averaging 10 to 12 hours a week delivering parts to different dealerships in the state for Secor. Prior to my Volvo purchase, he had never met any of the employees involved in our transaction. I am most sincere in all I've stated in this review and wrote it only cause I wanted to express my appreciation for the professionalism and kindness shown me. Sincerely, Margaret Gayda More