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Secor Volvo Cars
New London, CT
1,481 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,481 reviews
October 16, 2017
Extremely pleased would be an understatement From start to finish I was extremely pleased and when I picked up my car it was detailed to perfection. Bob my hat is off to you and your team. You ar From start to finish I was extremely pleased and when I picked up my car it was detailed to perfection. Bob my hat is off to you and your team. You are a man of your word and that I respect, Erica was informative and concerned with the progress of the sale and Arnold was very personable. I have had problems with a large dealership in the area that I have done business with for over 35 years and as you know I was looking for a new place to do business with. You have gained my respect and all future business. From sales to service, the Secor auto group is awesome. More
by Keith T.
Employees Worked With
Bob Doyle, Erica Symonds and Arnold Eininger, Arnold Eininger, Erica Symonds, Bob Doyle
October 03, 2017
Satisfied with service. Service on my 2006 XC 90 ignition switch replacement was timely and installed. Also another problem was discovered and I was called an I authorized th Service on my 2006 XC 90 ignition switch replacement was timely and installed. Also another problem was discovered and I was called an I authorized them to correct it.I am very satisfied with service I received form Secor service department an plan to do business with them. More
by frankberg
Employees Worked With
Erica Symonds
September 21, 2017
Never again I won't even put one star tried to rip me off for a service call went elsewhere had work done $250 cheaper I will never again have my car service here I won't even put one star tried to rip me off for a service call went elsewhere had work done $250 cheaper I will never again have my car service here More
by Nycking
Employees Worked With
Nick Rose
September 20, 2017
Straightforward, easy process Straight forward pricing via phone, easy to work with, available for questions. Prompt return of phone calls. Help in getting the best price and App Straight forward pricing via phone, easy to work with, available for questions. Prompt return of phone calls. Help in getting the best price and Apple car play. More
by mtoigo
Employees Worked With
Bob Doyle
September 06, 2017
Best customer service The team at Secor Volvo was amazing to worth with. They truly provided excellent customer service. I went in for a routine check up and they drove me The team at Secor Volvo was amazing to worth with. They truly provided excellent customer service. I went in for a routine check up and they drove me home and then dropped off my car when they were done. Having an infant with me, this was amazing! It made a huge impression that they would go out of their way to do something nice for their customer. You could tell they are just genuinely nice. When I went to lease a new car, the process was incredibly easy. The sales team is not pushy at all and did a nice job helping me weigh the pro's and con's of the models they have. Volvo's in general are amazing cars and they did a great job getting me into a new one quickly and expaining all the features. I would highly recommend anyone searching for a new car to check Secor Volvo out. More
by Meredith9876543210
Employees Worked With
Arnold Eininger, Erica Symonds
August 15, 2017
Completely satisfied - Would recommend to our friends! We recently purchased a second hand Volvo from Secor and it had a problem with the battery. It was still under warranty and Eric Weiss and Nick Rose We recently purchased a second hand Volvo from Secor and it had a problem with the battery. It was still under warranty and Eric Weiss and Nick Rose took a personal interest in making sure that my car was quickly repaired and I was on my way. I love this car, it is exactly what we were looking for, and I am very happy with how Secor handled my repair. Diane Gebhard was our sales person and she worked diligently with Arnold Eininger to find us just the right car. Stephen Plona graciously helped me set up the new Sirius radio system. Bob Doyle was supportive when the car needed to be repaired. The owners Charlie and Julia are very friendly. More
by Laura Graham
Employees Worked With
Other Employees :
Arnold Eininger, Bob Doyle, Nick Rose
August 01, 2017
No games Dealership Been shopping for over a year for a car. Simple straight forward price and no backroom talk. DeWayne was easy to work with and attempted to ensure the Been shopping for over a year for a car. Simple straight forward price and no backroom talk. DeWayne was easy to work with and attempted to ensure the visit was success for both parties. More
by Rich
Employees Worked With
DeWayne Dockins
July 26, 2017
Love my new Volvo This is the second Volvo I have purchased from Secor, and I would definitely recommend this dealership to friends who might be considering a new car. This is the second Volvo I have purchased from Secor, and I would definitely recommend this dealership to friends who might be considering a new car. More
by Joyce Pandolfi
Employees Worked With
Erica Symonds
July 25, 2017
great sales person Purchased my first car and I must say DeWayne was very very helpful and understanding. He listened instead of just trying to sell me any car. I would Purchased my first car and I must say DeWayne was very very helpful and understanding. He listened instead of just trying to sell me any car. I would definitely recommend others to this dealership and to DeWayne personally. Thanks for your service keep doing a good job. More
by jarmon007
Employees Worked With
DeWayne Dockins
July 24, 2017
Super great experience (first time) purchasing from Secor!!! Just purchased our first Volvo from Secor New London CT dealer. Loved working with the sales person (Erica) and manager (Bob). Really a pleasant exp Just purchased our first Volvo from Secor New London CT dealer. Loved working with the sales person (Erica) and manager (Bob). Really a pleasant experience from start to finish !!!! Thanks to Secor for making it a no-stress, no pushy sales stuff etc. experience !!!!!!!! Would buy from this dealer again in a heartbeat! More
by Seth Schachter
Employees Worked With
Erica Symonds, Bob Doyle
