999 Reviews of Secor Volvo Cars - Service Center
As always, I had an excellent experience with the Secor Service Dept. Keith was friendly, knowledgeable and responsive. I was particularly pleased with the fact that my vehicle was meticulously cleaned be Service Dept. Keith was friendly, knowledgeable and responsive. I was particularly pleased with the fact that my vehicle was meticulously cleaned before and after the service. More
Julie Mei is always pleasant and schedules the work required to be done in an expeditious manner. She always has a nice word to say and helps in any way possible. required to be done in an expeditious manner. She always has a nice word to say and helps in any way possible. More
Very attentive to needs, initially changed parts that ended up not needed but quickly resolved the issue and were able to give me a courtesy car for the troubles ended up not needed but quickly resolved the issue and were able to give me a courtesy car for the troubles More
Eric was very courteous and helpful with both scheduling and pickup. What I don't like is being told I have to submit more words. and pickup. What I don't like is being told I have to submit more words. More
I assume the seat belt recall repair and 30,000 mile routine service was completed to satisfaction (difficult to know because the car was running fine) and I appreciated that they washed it. My only com routine service was completed to satisfaction (difficult to know because the car was running fine) and I appreciated that they washed it. My only complaint - they estimated the service would be completed in an hour and a half. The car wasn't ready until more than 4 hours later! More
Service was fine overall. Poor communication and attention to detail in the customer experience. Mistakes, system outages, mismatches of stated hours vs. actuals, can do better. attention to detail in the customer experience. Mistakes, system outages, mismatches of stated hours vs. actuals, can do better. More
My daughter went in for an estimate for a break job. They charged her $ 137. To tell her what she already knew. I bought 5 cars from Secor. Thanks I’ll remember this!!!! charged her $ 137. To tell her what she already knew. I bought 5 cars from Secor. Thanks I’ll remember this!!!! More
The service manager as well as the person who picked up my were both very friendly and helpful I was very pleased with the service my were both very friendly and helpful I was very pleased with the service More
Excellent. Always happy with service. I've been going to Secor Mitsubishi 4 five years now and I've always had an excellent customer service experience. The quality of work done to my 2013 Mitsubishi Outlan Secor Mitsubishi 4 five years now and I've always had an excellent customer service experience. The quality of work done to my 2013 Mitsubishi Outlander Sport has always been top quality and I'm always satisfied. More