Julie Mei

Very helpful and performed excellent work. They took me in through quick service due to a flat tire and were able to resolve this problem and did other repairs as well. They took me in through quick service due to a flat tire and were able to resolve this problem and did other repairs as well. More

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They answered my questions right away. They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected They called and texted back quickly. They have a very pleasent waiting area. Work was done more quickly than expected More

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always nice and professional, knowledgeable. have had vehicles since 2010 and about to buy a third car have had vehicles since 2010 and about to buy a third car More

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Extremely knowledgable service reps. Courteous. Promises were kept. Timing met. Excellent experience. This is from someone who spent 40 years in the automotive business. Courteous. Promises were kept. Timing met. Excellent experience. This is from someone who spent 40 years in the automotive business. More

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Had a software issue after a remote upgrade. Called Secor service late on a Thursday afternoon, was given a Friday 8:30 am appointment and issue was resolved while a waited at dealership. Great Called Secor service late on a Thursday afternoon, was given a Friday 8:30 am appointment and issue was resolved while a waited at dealership. Great service. More

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SECOR Volvo does an awesome job of taking care of our company vehicles I have total confidence in knowing our new Volvos are getting the best care and service available. Friendly service advisors and company vehicles I have total confidence in knowing our new Volvos are getting the best care and service available. Friendly service advisors and good technicians make the dealership number one More

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I find the entire staff - sales, contract & maintenance to be extremely helpful thorough and friendly. to be extremely helpful thorough and friendly. More

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Car serviced on time. I had regular maintenance done. Very happy with the communication. We take the car there for all of its services. I had regular maintenance done. Very happy with the communication. We take the car there for all of its services. More

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I had an emergency situation with my 2013 Volvo XC70. Car hadn't started all day Sunday. Thought it was a dead battery but signs indicated it was something different. Contacted one of Secor's mechanics t Car hadn't started all day Sunday. Thought it was a dead battery but signs indicated it was something different. Contacted one of Secor's mechanics that I know and described my issue. He said most likely a starter. Was able to make a same day appointment. Car brought to Secor by AAA. Turned out I needed a new starter AND battery. Both were in stock. The parts were replaced in a very timely manner. My service advisor and the mechanics that dealt with my car were first rate. I'm very happy to have been able to get my car back on the road so quickly. Certainly makes me want to keep my Volvo up and running because it's a pleasure doing business with the people at Secor Volvo in New London. More

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Diane was patient and understanding about purchase decision, encouraging my research, and understanding of letting my older, but reliable 2011 sedan go to a family member. decision, encouraging my research, and understanding of letting my older, but reliable 2011 sedan go to a family member. More

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