998 Reviews of Secor Volvo Cars - Service Center
Julie is always courteous and professional. Her communication before, during and my car service is much appreciated! Repairs are always done in a timely manner. communication before, during and my car service is much appreciated! Repairs are always done in a timely manner. More
Service was good and fast I was in and out pretty quick.Also covid protocol made me feel safe and comfortable . And service Rep was very helpful quick.Also covid protocol made me feel safe and comfortable . And service Rep was very helpful More
they adhered to all covid protocol. My recall was done and my car was cleaned immaculately. It was easy to schedule an appointment and they sent a timely reminder too. and my car was cleaned immaculately. It was easy to schedule an appointment and they sent a timely reminder too. More
I had to wait a month to get a date to bring my car in for servicing. I found Jannell to be abrupt and rude on the phone. When I came the day of servicing, she was the same way and one of the gentlemen for servicing. I found Jannell to be abrupt and rude on the phone. When I came the day of servicing, she was the same way and one of the gentlemen in the shop was just like her. I have been buying cars from Secor since they sold Saabs. I would reconsider where I purchase my next vehicle, Please don't hesitate to call me for the details. More
I worked with Julie for an issue with my Outlander. She was kind, thorough and helpful. Customer service is hard, and she cares to do her best. was kind, thorough and helpful. Customer service is hard, and she cares to do her best. More
Had our first service done on new car. Completed as promised. Caution taken by dealership over the virus. Everything worked out very well. Had our previous Volvo serviced here too. promised. Caution taken by dealership over the virus. Everything worked out very well. Had our previous Volvo serviced here too. More
Excellent service and all team members communicate with knowledge, insight and understanding of all customers diverse needs. These are difficult days and we felt safe in the prepared environment provided knowledge, insight and understanding of all customers diverse needs. These are difficult days and we felt safe in the prepared environment provided by the dealership staff and we extend our thanks. More
This rating pertains to the collision service center. We had to return twice after the repairs were completed to get things right. This could have easily been avoided. had to return twice after the repairs were completed to get things right. This could have easily been avoided. More
Julie was very helpful and pleasant. She went out of her way to assure the environment was safe and clean. I was able to get my appointment set up quickly. Thank you. way to assure the environment was safe and clean. I was able to get my appointment set up quickly. Thank you. More
Volvo was serviced as scheduled, the very next day my "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for an "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for anti-freeze fill up. I was less than satisfied. More