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Secor Volvo Cars - Service Center

New London, CT

4.8
999 Reviews

999 Reviews of Secor Volvo Cars - Service Center

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October 02, 2020

Volvo was serviced as scheduled, the very next day my "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for an More

by DEBFURTADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Secor Volvo Cars responded

Were sorry to learn of your concern and again offer to help in any way to resolve it.Thank you for taking my call. Eric Weiss,Service/Parts Director,Secor Volvo Cars

October 01, 2020

Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service department. Wonderful service More

by mgcam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

I have been a Secor Volvo customer for my last three vehicles over about 20 years. Folks are always courteous and welcoming. The service department has always been top-notch and friendly. Eric Weiss is More

by S.COVINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

Did necessary work. Good I’d necessary work. No comment further. Ditto ditto this is ridiculous. This is ridiculous this is ridiculous if you want real feedback More

by HJCOHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

Secor has the best service department I've ever been to in my 18 years of owning cars. No baloney, great service and staff. There is a reason I drive 45 minutes to them to have my Mitsubishi serviced. More

by nroman627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

On time friendly and courteous service. I was again happy to find my car vacuumed and washed. I was updated on the free service status. Quality encounter!! More

by STONEBEAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

On time, complete job. Excellent. You feel like family there. They should advertise that when you register the car with the manufacturer, you can get substantial rebates on services. But you have to regis More

by DENISE.P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Working with Secor was very easy and efficient. They made the process of bringing the car in very convenient. I was able to request additional work at the time of service and they were happy to oblige. They More

by ct9atuner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

We have been pleased with our experience dealing with Secor - from buying our S60 a few years ago to having the service department complete a couple of recalls and scheduled maintenance recently. It's a More

by TOM.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

II Love Secor! I would like to buy a new car from them in the near future! I am a Mechanical Engineer working for General Dynamics Electric Boat and I want Secor to be my official car dealer! More

by jvf07869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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