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Secor Volvo Cars - Service Center

New London, CT

4.8
999 Reviews

999 Reviews of Secor Volvo Cars - Service Center

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September 22, 2020

It was the best. Every thing was done professionally and in a timely manner. All employees are wonderful. Thank you very much. My car was also disenfected. Thank you for that courtesy. More

by MAGGIEF719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Auto body work performed is considered as excellent. Secor administrative communications with the insurance company was less than satisfactory. The work performed was delayed 3 days due to the right han More

by SPQR_RAYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

Always bring my care here. They know who I am and what I need for my car and Julie never steers me wrong on my repairs. More

by hyablin09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

I went In for a recall.. they took my car right on time.. looked at to see it didn’t need the recall .. when they were done they washed the exterior and disinfected where they touched. Awesome serv More

by Christyrose
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Went in for Recall, got appointment right away. Friendly, knowledgeable, always answers questions or concerns thoroughly. Would like tire rotation with oil change included. No great discount or incentive More

by LCRJGM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

Julie is always a pleasure to work with. What an asset she is to your company. She is organized, professional, polite and thorough. I hope you know how valuable she is to your team. More

by DTSTEPHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Have been a Secor Volvo customer for many years. Whether a routine service or sudden situation, Secor Volvo service and team always excellent. Thank you. More

by YARNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire service department team
September 10, 2020

I highly recommend this dealership. I've taken my vehicle here on two occasions. Julie from the service department was friendly, knowledgeable, and professional. The individual that worked on my car did a gr More

by kkelly52514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

I had appointment scheduled for Friday at 8:00/am the service person took my information. They gave me a loaner car for a couple of hours while I waited. Did everything I asked. Washed the car for me. More

by TRROCK58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2020

Service was fine. Someone forgot to reset the tire pressure sensor. Was a bit of a worry on our 4 hour trip. My husband figured it out using the manual. More

by JEANKITTIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget her name
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