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999 Reviews of Secor Volvo Cars - Service Center
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October 25, 2019
30k Mike CheckUp I can’t remember the young man who checked me in, answered all my questions, went outside with me so I could show him what I was talking about and the I can’t remember the young man who checked me in, answered all my questions, went outside with me so I could show him what I was talking about and then escorted me to the new waiting area but he was outstanding! The renovated waiting area and complimentary beverages and snacks were greatly appreciated. More
by HODGE1951
Verified CustomerEmployees Worked With
Might have been Alex. Your records would reflect that. He was my only contact during this visit.
October 23, 2019
Frustrating. Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job com Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job completed. More
by NMHUNTER
Employees Worked With
October 18, 2019
Friendly and always helpful I greatly appreciate the service groups willingness to communicate (and always in a friendly manner). When I called with a question, they quickly res I greatly appreciate the service groups willingness to communicate (and always in a friendly manner). When I called with a question, they quickly responded and provided the information. We have high mileage Volvos (note- plural. There is a reason we have more than one) and appreciate the service provided. More
by MARIANNE.J.LORENZEN
Employees Worked With
(husband brought car in...didn't get names)
October 17, 2019
40,000 mile service The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I have. I rated the price box as average, but not as bad a Mercedes. More
by JWDIXONSAIL
Employees Worked With
October 10, 2019
40k Mile Service - Good Experience. Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when prom Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when promised. More
by CARTER.HOLLIDAY
October 09, 2019
Felt like I was being looked at for more money and services. I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over I felt I was over charged and quoted high prices for other work. I went in for an oil change, 9:30 appointment finally left around 11:30. Charged over $80.00 for oil change, was never charged that much before. And I wanted my front brakes looked at. They could have been replaced but they didn`t have the brake shoes in stock. So that would have been another day. Plus he quoted me over $600.00 for the front brakes, which I`ve never paid that much before for the same work. Then he tried to sell me tires, which they still had wear left on them, and quoted me over $1,000.00 for them. I know for a fact I can get a much better deal at Town Fair. Right now I don`t think I`ll be servicing my Volvo at Secor again. More
by JDGLENN193
Employees Worked With
Alex Sadler
October 09, 2019
Customer Service Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! S Julie is an asset to the service department! Very friendly and informative as to the procedure and always reminds me to bring my coupon for service! She even offered to wash my car when the car wash opened! More
by gramteri5
Employees Worked With
Other Employees :
Don’t know names, but everyone who passed while I was waiting said good morning!
October 07, 2019
Always Excellent Service I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehi I have always received honest and excellent service from both Julie and Randy every time that I have had to have any type of work performed on my vehicle. Thank You More
by NICOLEPLEE12
October 07, 2019
35,000 mile service Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my Service was excellent, car seems to be running smoothly. It was very helpful that I could be picked up at the train station. Alex took a look at my mirror which had been hit going into a garage and checked it out for me. More
by MMCLEAN0
October 07, 2019
Efficient I brought the vehicle in for its 70k mile service. Car was taken in immediatly. Two hour time estimate (was accurate). The techs found a.broken motor I brought the vehicle in for its 70k mile service. Car was taken in immediatly. Two hour time estimate (was accurate). The techs found a.broken motor mount. $425 added to bill! I thought that would be covered on warranty. Not true. Car had slightly less than 70k miles. Never have had ANY car in my 75 years (59 years driving) have a broken motor mount. A VOLVO? Oh well! Not like the car has EVER been driven "off road"! More
by PFAZIO
Employees Worked With
Do not know names...nice prople.
