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999 Reviews of Secor Volvo Cars - Service Center
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September 21, 2018
Julie and the service techs are amazing! I called Julie at 4:40 in a panic. My car needed service and I wasn’t sure what the next step would be. She talked me through everything, told me she’ I called Julie at 4:40 in a panic. My car needed service and I wasn’t sure what the next step would be. She talked me through everything, told me she’d stay at the center until I arrived ( even though it was scheduled to close at five and I had mere minutes to get there). She contacted the rental car and set that up and took my car in to be serviced immediately. Her communication about what was going on with my car was superior and her customer service skills and her personality made the whole experience so much easierq. QHer communication about what was going on with my car was superior and her customer service skills and her personality made the whole experience so much easier I was more than satisfied with the work done on my car and I would like to personally applaud Julie for her help! And while I don’t want to see her anytime soon for repairs she is going to be my go to person as needed! 😁 More
by mclean8769
Verified CustomerEmployees Worked With
September 20, 2018
Professional service Accomadated urgent add on service even though they were short a mechanic, completed work when promised. Have been purchasing and bringing our cars to Accomadated urgent add on service even though they were short a mechanic, completed work when promised. Have been purchasing and bringing our cars to Secor Volvo for over 25 years. More
by Fred S
September 18, 2018
Terrific service when my wife was stranded because of a battery and additional 4 wheel drive issue she spoke to nick in service. they had the needed parts, were quick when my wife was stranded because of a battery and additional 4 wheel drive issue she spoke to nick in service. they had the needed parts, were quick to call with a diagnosis and estimate and completed the needed repairs by the following morning. when we explained our schedule conflicts that made it difficult to pick up the cart hey arranged for the car to be delivered to our home. Great service. More
by Jerry F
Employees Worked With
Nick Rose, Mackenzie Gill
September 17, 2018
Trying to find the right dealer, not yet when I got my car from this dealership it had a issue with the door. I was told it was a volvo quark. turns out right after the minimum dealer warre when I got my car from this dealership it had a issue with the door. I was told it was a volvo quark. turns out right after the minimum dealer warrenty expired all the electronics stopped working on the driver side. I complained and they had little sympathy, volvo had little sympathy. they gave me a quote to replace some super expensive part and gave me a discount. I did not do it because I did not want to spend the money. Looked it up and it seems to be a common problem with broken wires not the expensive repair. this was confirmed by another dealer, but I trusted them less. When I brought it in to have the repair finally done I got a call with good news and they just finished repairing it and not the expensive repair as all indications have given. Next I asked for a quote on just one nick that was starting to rust. they looked at the whole car and I still have no idea how to fix the one thing, not the whole car, now I have to call and figure that out. I asked to have the TPMS sensors looked at since they were showing warnings. I was told that they were plug and play and should work. I told them that they didn't and to look at them. nope nothing did not look at them no notes nothing, still don't work. not happy, with these guys, with volvo at all. More
by IMSUPRMN
Employees Worked With
Mackenzie Gill
September 17, 2018
Excellent Service I received excellent service and everyone was quite pleasant and knowledgeable. They washed my car and were particular when the did the service. I I received excellent service and everyone was quite pleasant and knowledgeable. They washed my car and were particular when the did the service. I would recommend them. More
by WMELOCHE
Employees Worked With
Eric Meloche
September 14, 2018
Great service , and the staff always goes the extra mile. I highly recommend this dealership if you need service to be performed on your car. , and the staff always goes the extra mile. I highly recommend this dealership if you need service to be performed on your car. More
by GREEN.PR
Employees Worked With
September 07, 2018
Exceptional Secor is always looking out for your best interest. Very personable folks here. I have never had a bad experience. Top notch satisfaction. Pleasure do Secor is always looking out for your best interest. Very personable folks here. I have never had a bad experience. Top notch satisfaction. Pleasure doing business with them. More
by FATFULLER
September 06, 2018
Service Needed new tires and some other service always excellent service. Dealt mostly with Nick and Mackenzie very pleasant to deal with., was able to answe Needed new tires and some other service always excellent service. Dealt mostly with Nick and Mackenzie very pleasant to deal with., was able to answer all my questions . More
by BDBEAU
Employees Worked With
Nick Rose, Mackenzie Gill
September 06, 2018
04, s60 repair They answered all my questions. took care of the immediate problems and I now have a workable list of fixes for the future. Easy in and out. very cour They answered all my questions. took care of the immediate problems and I now have a workable list of fixes for the future. Easy in and out. very courteous, amicable and friendly. A joy. More
by TGRAZIOSI
Employees Worked With
Nick Rose, Mackenzie Gill
September 03, 2018
Great Service I had recently replaced the tires on the XC 70 and had balanced and alinghment when a problem with the machine occoured.I was asked to comeback at my I had recently replaced the tires on the XC 70 and had balanced and alinghment when a problem with the machine occoured.I was asked to comeback at my convenience and would be taken care of.Eric and his staff were very supportive with there excellent friendly service.Much appreciated. More
by CHERYL.FORCIER
