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999 Reviews of Secor Volvo Cars - Service Center
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May 11, 2018
Always treated as a valued customer Starting with my sales experience and now interaction with the service department, my time at Secor has has always been professional and pleasant. Sta Starting with my sales experience and now interaction with the service department, my time at Secor has has always been professional and pleasant. Starting with Arnold and Steve in the sales department and now with Julie in the service Department this is a dealership I would recommend to anyone for a new or used vehicle More
by K P McCabe
Verified Customer
May 09, 2018
Great Service I've bought many cars in my life time but one of the important factors as a repeat customer for me at Secor Volvo is the service department they are I've bought many cars in my life time but one of the important factors as a repeat customer for me at Secor Volvo is the service department they are always happy to help you. Thank you to Nick More
by BDBEAU
Employees Worked With
Nick Rose
May 09, 2018
shopping cart dents John and Jennifer were the people who I met and took care of my sad meeting with shopping cart at Stop and shop. I am very happy with them and the wo John and Jennifer were the people who I met and took care of my sad meeting with shopping cart at Stop and shop. I am very happy with them and the work done. Thank You, James Keefe More
by JDKEEFE
Employees Worked With
John Pasternak,Jennifer Lewis
May 07, 2018
Great Experience Coming from another state and looking for a Volvo dealer close to my new home in Connecticut, I visited Secor Volvo in New London and the reception as Coming from another state and looking for a Volvo dealer close to my new home in Connecticut, I visited Secor Volvo in New London and the reception as well as service I received was unbelievably positive. More
by thebailey
Employees Worked With
Nick Rose
May 04, 2018
40,000 mile check up Positive experience. One employee neglected to tell me the cost of the service, but the other jumped in to let me know and I appreciated the heads up Positive experience. One employee neglected to tell me the cost of the service, but the other jumped in to let me know and I appreciated the heads up.. More
by BETTYRADICCHI
Employees Worked With
Nick advised me of the service cost, I didn’t catch the other’s name. Both courteous and professional , Nick Rose
April 30, 2018
Had to have body work done on my car. John and Jennifer were super. My car looks terrific. They kept me updated on my car repairs and arranged everything with my insurance company. Extreme John and Jennifer were super. My car looks terrific. They kept me updated on my car repairs and arranged everything with my insurance company. Extremely Satisfied. More
by NJBRN
Employees Worked With
John and Jennifer in collison
April 30, 2018
Above & beyond.! The Secor people are great. It was my first repair experience with them.. When my car had to be there for a week, I got a very nice loaner to use. J The Secor people are great. It was my first repair experience with them.. When my car had to be there for a week, I got a very nice loaner to use. Jennifer at the desk was so nice and helpful. John P. And his crew did a wonderful job on my repair, and my car was ready when they said it would be. They went out if their to make it a good experience for me! More
by LEDWS
Employees Worked With
John P. & Jennifer in the body shop
April 30, 2018
Dropped off my car the night before due to a recall. The next morning I was called and told it was already done and ready to be picked up. I went right away to get it. Check out was pleasant and I was SO The next morning I was called and told it was already done and ready to be picked up. I went right away to get it. Check out was pleasant and I was SO appreciative that they had washed my car too! More
by LITTLELOGSCHOOL
Employees Worked With
April 27, 2018
Satisfied customer, great service dept I have serviced my vehicle at secor Mitsubishi since purchased and am extreamly satisfied with the timely and professional care they have always shown I have serviced my vehicle at secor Mitsubishi since purchased and am extreamly satisfied with the timely and professional care they have always shown me More
by ndc3
Employees Worked With
April 26, 2018
Thought I bought a CPO Vehicle Purchased a CPO vehicle just a few months back and brought it in for it's first oil change and brake fluid flush. Very surprised that a CPO vehicle w Purchased a CPO vehicle just a few months back and brought it in for it's first oil change and brake fluid flush. Very surprised that a CPO vehicle would need a brake flush as I drove the vehicle just under 10,000 miles. Was also told that the front brake pads would have to be replaced the next oil change (again that would be just under 20,000 miles driven). My driving is all highway, approximately 100 miles per day round trip, on and off the exits. I was also told that the battery cover in the engine compartment was missing. The price quoted for an engine air filter was $85 and $135 for a cabin air filter, absurd given the cost of the part and time it would take to change. Also, I am yet to see a copy of the checklist for the certification process and have asked several times. The Service Manager is very apologetic and willing to work with me, but I am thinking my last recourse is going to be to call Volvo direct to see what they may have on file. I have been driving BMW products for years and decided to change things up a bit this time around, looking / feeling like it was a mistake. BMW certification and service is far superior and the discussion on brake pads, brake flush and air filters would never have been a discussion point based on my past experiences. More
by CARL_F_RAMSDELL
