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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,864 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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April 08, 2020
Excellent service at this dealership. Brought in my car for service and a recall to be corrected. The service advisor explained the recall and promised to repair car quickly and safely which he did . for service and a recall to be corrected. The service advisor explained the recall and promised to repair car quickly and safely which he did . More
by Truck man
Verified CustomerEmployees Worked With
Johan Corona
April 08, 2020
Poor service all the way around I have brought my Cherokee in for service twice in the past 6 months for oil changes. I promptly bring my Jeep in for its routine maintenance out of I have brought my Cherokee in for service twice in the past 6 months for oil changes. I promptly bring my Jeep in for its routine maintenance out of respect and in order to keep your vehicle in the best condition possible so that it has the maximum value when I return it at the end of the lease. Both of the last two times that I have brought it in for service I have asked them if they could repair the gas door which doesn't open using the dashboard button anymore. For the past 6 - 8 months, every time that I need to put gas in the car, I have had to reach my arm inside the rear door panel to pull on some manual release cord. My wife can no longer drive my vehicle because she doesn't feel comfortable opening the door manually. At my last appointment I was told that the repair was not covered by the 3 year bumper to bumper warranty and that it would cost hundreds of dollars to fix. My lease is up in 2 months, so for me to repair an issue that should have been a recall issue because of the vast numbers of Jeep owners that have experienced the same problem, seems ridiculous. I have received several follow up contacts after my last service appointment which I have ignored because I have been so upset. I have leased Jeeps twice in the past 6 years and I took terrific care in maintaining your vehicles. I have even returned them with much less mileage than I paid for. I thought that i deserved better treatment but the service manager that I finally responded to via email Darilyn Whitlock, stated that she would reach out to the service manager whom would get back to me regarding my service issues. I never heard back from anyone. Lets be honest, would you lease another vehicle from Security Dodge? The answer is no. More
by ericrosasco
Employees Worked With
Other Employees :
I have no idea whom I dealt with. The one person that I do remember dealing with is not listed. I checked all the names above in service, Ricardo Gomez, "Jimmy" (Dimitrios) Tsiolis, Sean Judge, Anthony Berta, Darrell Raeburn, Christina Estrella , Johan Corona
April 07, 2020
Excellent service! Fast proficient staff! Everyone very helpful and friendly! I was taken immediately and without an appointment, I’ve never had a service experience that was so easy and pleasant! helpful and friendly! I was taken immediately and without an appointment, I’ve never had a service experience that was so easy and pleasant! More
by hoagie7511
Employees Worked With
Other Employees :
Ricardo Gomez, "Jimmy" (Dimitrios) Tsiolis, Sean Judge, Anthony Berta, Darrell Raeburn, Christina Estrella , Johan Corona
April 06, 2020
The service advisor was professional and extremely informative about the status of my vehicle. She advised me about my lifetime warranty and what should be done to keep that in tact. I highly recom informative about the status of my vehicle. She advised me about my lifetime warranty and what should be done to keep that in tact. I highly recommend this dealership for all of your service needs. More
by jacomo
Employees Worked With
April 05, 2020
Everyone at Security Dodge are friendly and welcoming. If I lived closer I would stop by every day for coffee and to say hi, lol I lived closer I would stop by every day for coffee and to say hi, lol More
by stidywoe.rc
April 02, 2020
Fixed what needed to be fixed in timely manor and gave me a full explanation on what was done on the car and did a great check on the car a full explanation on what was done on the car and did a great check on the car More
by romero.evan16
Employees Worked With
Kieth, "Jimmy" (Dimitrios) Tsiolis
April 01, 2020
This Jeep dealership is a excellent place for service. The employees are very nice and polite. The service is done in a fair time. You have a very nice waiting room The employees are very nice and polite. The service is done in a fair time. You have a very nice waiting room More
by Ron kaufman
March 31, 2020
Everyone at security dodge is always easy to deal with. I have never had any issues bringing my car here to get serviced. I highly recommend. I have never had any issues bringing my car here to get serviced. I highly recommend. More
by ctjester15
Employees Worked With
Christina Estrella
March 31, 2020
My TPMS still lights up, I had to replace the car battery 2 days after being at the dealership as it was dead, and they didn’t change the oil.. other than that, I guess, thanks?? LOL.. 2 days after being at the dealership as it was dead, and they didn’t change the oil.. other than that, I guess, thanks?? LOL.. More
by Emo1964
Employees Worked With
March 30, 2020
The workers are amazing but management different story.. very professional with the service but never will return. I will go to Smithtown instead because of the reason of stealing or going thru my stuff ins very professional with the service but never will return. I will go to Smithtown instead because of the reason of stealing or going thru my stuff inside my vehicle More
by WhoDollar12
Employees Worked With
Johan Corona
