Security Dodge Chrysler Jeep Ram - Service Center

The service was quick and efficient. I even had a few Questions that were answered without hesitation and with reassurance. Quickest wait I have had so far and super happy for my service. Questions that were answered without hesitation and with reassurance. Quickest wait I have had so far and super happy for my service. More

I was very satisfied with my new Jeep Grand Cherokee.everything went smooth and my wife was happy.Had to bring the Jeep back two days afterward to install the remote start,I was told it would t Cherokee.everything went smooth and my wife was happy.Had to bring the Jeep back two days afterward to install the remote start,I was told it would take an hour or two but it was done about half hour,absolutely a pleasure!!!,Marisa was also a very big help. More

Security Dodge Service is by far the best run that I have dealt with. Dianna Oneil is my go to advisor. I highly recommend them for service of any brand vehicle. dealt with. Dianna Oneil is my go to advisor. I highly recommend them for service of any brand vehicle. More

Nice atmosphere service dept works very quickly The employees are professional ,courteous helpfully show room is always spotless the service dept is very pleasant and work swiftly to get your car ou The employees are professional ,courteous helpfully show room is always spotless the service dept is very pleasant and work swiftly to get your car out More

My last visit was scary bc the mechanic forgot to tighten my wheel after a tire rotation but Jimmy the manager made me whole!! But overall, I’ve always had positive experiences my wheel after a tire rotation but Jimmy the manager made me whole!! But overall, I’ve always had positive experiences More

The wait time to get an appointment for the shop to just The wait time to get an appointment for the shop to just diagnose the check engine light was over a month. Then another month for a loaner car slot to The wait time to get an appointment for the shop to just diagnose the check engine light was over a month. Then another month for a loaner car slot to open up. Then the problem I brought the vehicle in for wasn’t even fixed. A week later the check engine light is back on with the same issues the car was having before hand. After I called to let them know. I was told I have to wait another two weeks till another loaner car slot opens up for me to bring my vehicle in. There’s got to be a better solution. However, Keith my service officer was phenomenal, he took time to explain to me what my warranty covers and tried his best to explain the issues my car was having. More

Great fast service. Went in for a tire rotation and oil change. Although the price for filter changes are insane. $70 for a cabin air filter change is harsh. So I ordered it and did it myself. change. Although the price for filter changes are insane. $70 for a cabin air filter change is harsh. So I ordered it and did it myself. More

Fast lane service for my NYS inspection, quick and painless! As always, service team was pleasant! Waiting area is clean and comfortable. Job well done painless! As always, service team was pleasant! Waiting area is clean and comfortable. Job well done More

While there have been hiccups in the past here, they have definitely turned over a new leaf. Customer service goes a long way there now. definitely turned over a new leaf. Customer service goes a long way there now. More

Service overall was terrible. Not satisfied at all with the way I was dealt with when bringing my vehicle in for repair. Brought vehicle in multiple times for same problem and took almost a month to fix. C the way I was dealt with when bringing my vehicle in for repair. Brought vehicle in multiple times for same problem and took almost a month to fix. Customer service was awful, always being put on hold for 10 minutes plus and everyone with an attitude. Service manner Jimmy was of no help at all and Keith in service avoided calls and did not update with vehicle status, until customer reaches out. More