Security Dodge Chrysler Jeep Ram - Service Center

2020 jeep wrangler lemon My Jeep Wrangler twenny twenny with less then 1000 miles on it was in your dealership 3 times for the same problem. The most recent 3rd time for the s My Jeep Wrangler twenny twenny with less then 1000 miles on it was in your dealership 3 times for the same problem. The most recent 3rd time for the same problem I never got a call that the truck was ready supposedly I was called on November 14th but I wasn't. I was called by Sean he ax me for permission for an extended check ride so the contact dish and could try to reduplicate the issue never heard back.I tried to call Sean yesterday never return my call on the 21st tried to call him today on a 22nd he was not in . My daughter came in this morning to pick up the Jeep when she got in her truck it was on empty no gas. Very disappointed and unsatisfied with both security Dodge and Chrysler. I expect a phone call from the service manager or dealership manager regarding this situation both of which are unreachable.. More

Sean Judge was excellent!!!! Sean Judge was excellent. I first brought my car in on June 1, then again in July. Never received a return call. My first advisor was fired my second Sean Judge was excellent. I first brought my car in on June 1, then again in July. Never received a return call. My first advisor was fired my second advisor didn’t call back. Sean was the only one to return my calls and solve my problems. More

Exceptional Customer Service Diana was Competent, Professional and Concise in assisting me with my service issue. She was quick and efficient as well as honest and direct with hel Diana was Competent, Professional and Concise in assisting me with my service issue. She was quick and efficient as well as honest and direct with helping me. More

Quick Attentive Service Went in for my 20,000 mile service and to investigate a possible issue with my battery sensor. I was 4th in-line for service. I was told it would take Went in for my 20,000 mile service and to investigate a possible issue with my battery sensor. I was 4th in-line for service. I was told it would take about an hour and a half. Since I bought the car there I was in the system. Everything went smoothly and in an hour and a half my car was ready. Excellent. Wish more things operated that smoothly. Would not hesitate to use the Service Side again. More

Following though with details Rotation of tires. And the pressure was not adjusted from front to rear. The sales advisor is not on the list. Please update your staffing. Rotation of tires. And the pressure was not adjusted from front to rear. The sales advisor is not on the list. Please update your staffing. More

In quick Got in rather quickly someone was speaking to me in a few minutes about my problems questions were answered car was going to be in shop for sytime and Got in rather quickly someone was speaking to me in a few minutes about my problems questions were answered car was going to be in shop for sytime and was given a loaner More

By far the worst dealer ever Trucks been in shop 5 times in last 6 months... For over a month and get zero responses when reaching out to them. Never will buy from again biggest m Trucks been in shop 5 times in last 6 months... For over a month and get zero responses when reaching out to them. Never will buy from again biggest mistake More

State inspection&LOF Christina got me in within the hour..Pio is the best mechanic who always takes care of jeep Very efficiently..super quality work..he is very dedicte Christina got me in within the hour..Pio is the best mechanic who always takes care of jeep Very efficiently..super quality work..he is very dedicted..trust him 100% More

Great service I’ve been going to Security Dodge for 20 years their service department has always taken care of my vehicles. I also bring my non Chrysler vehicles th I’ve been going to Security Dodge for 20 years their service department has always taken care of my vehicles. I also bring my non Chrysler vehicles there and always have good service. More

Amazing staff! I have to say everyone at Security Dodge is top notch! Diana is the best! She literally gets you in and out in no time. She’s the sweetest and kindest I have to say everyone at Security Dodge is top notch! Diana is the best! She literally gets you in and out in no time. She’s the sweetest and kindest person I have ever encountered in a service department anywhere. And I have leased vehicles for over 25 years. And by far she is the best! Also Eric is as super helpful and sweet as well. Just the best experience. Highly recommend!! More