Security Dodge Chrysler Jeep Ram - Service Center

A dealership who had no regard for customers time or safety The Jeep I purchased here was faulty from the start. It recently required a new engine and transmission and to get these new parts took approximately The Jeep I purchased here was faulty from the start. It recently required a new engine and transmission and to get these new parts took approximately 6 months. This dealership does not take a customers time into consideration when scheduling them to come in for repairs or to pick up their cars. I honestly do not believe security dodge cares about their customers safety either. They kept telling me my Jeep was fixed but it still needed to be brought back for more repairs. I will never buy another car from security dodge. More

Warranty issue My passenger rear door would not open. They had a loaner car waiting for me and had my car fixed and back to me in 3 hours. They also performed and co My passenger rear door would not open. They had a loaner car waiting for me and had my car fixed and back to me in 3 hours. They also performed and corrected a recall issue at the same time. Cost to me was zero. Great service, amazing communication. I will never buy a car anywhere else. Ever. More

Security Dodge is by far the best!!!! Security Dodge service is phenomenal no matter what the reason I bring my car in for. The entire staff from Brandon to Dianna to even one of the tech Security Dodge service is phenomenal no matter what the reason I bring my car in for. The entire staff from Brandon to Dianna to even one of the technicians Alex are always so helpful and informative and patient. Dianna’s no-nonsense upbeat attitude always gets me in and out without any hesitation. Any issues that do surface, Brandon is always there to assist with and the technician who always works on my vehicles no matter if it be regular service, warranty work or repairs, Alex is the man!! Thanks to everyone here ALWAYS for going beyond reproach to make all us customers happy!!! And let me just additionally say, my salesman David Garcia is always great too. If I’m in the dealership for service, he’s always free to say hello and ask how everything is with the car. Thanks to all!!!! More

Same day service and everyone is nice Great prices and huge selection for the size of there dealership never had issues with the service only issue I have is that there valets are slow but Great prices and huge selection for the size of there dealership never had issues with the service only issue I have is that there valets are slow but other then that 100% spot on service More

Ram Recall Brought my ram in for two recalls, service was done in a few hours. Staff is friendly and knowledgeable, they explained what was being done and why, A Brought my ram in for two recalls, service was done in a few hours. Staff is friendly and knowledgeable, they explained what was being done and why, Also did an inspection. More

Busy, but great service Had a slight issue with a front headlight on my Ram 1500. I made an appointment, met with the service technicians, and was done in about an hr. Had a slight issue with a front headlight on my Ram 1500. I made an appointment, met with the service technicians, and was done in about an hr. More

Great service! Nicole and the service team were great! She made it a painless and easy experience. Jonathan got my 2018 Dodge Ram serviced without any problems! Nicole and the service team were great! She made it a painless and easy experience. Jonathan got my 2018 Dodge Ram serviced without any problems! More

Poor service I purchased a 2015 Yukon for approximately $38.000 almost 2 months ago and had issues 5 days later. I contacted them about my issues and the only indi I purchased a 2015 Yukon for approximately $38.000 almost 2 months ago and had issues 5 days later. I contacted them about my issues and the only individual who was helpful was the sales manager Anthony. I came from ct.which took close to 4 hours due to heavy traffic and the only issue that was fixed was my a.c. when it rain I still have water leaking in which I was told was fixed but wasnt. My passenger halogen light went out and everytime I call to speak to someone in service I'm brushed off and told I'll be given a call back. I'm supposed to have the best bumper to bumper warranty they offer yet I cant get nothing fixed. More

Oil change and tire rotation The line was long getting in, they kept apologizing since it was after Memorial day weekend and they were closed the day before, but it only took abo The line was long getting in, they kept apologizing since it was after Memorial day weekend and they were closed the day before, but it only took about an hour to get the oil change done and tire rotation and fluids checked. More

Needs work Too much to write about, but in a nutshell, I tried taking it for service to another dealership but waitlist was 2 months in advance unfortunately Too much to write about, but in a nutshell, I tried taking it for service to another dealership but waitlist was 2 months in advance unfortunately More