Security Dodge Chrysler Jeep Ram - Service Center

Never again!! I got ripped off by this dealer when I bought my Durango and several times getting service there. First from day one I asked for and was told I had th I got ripped off by this dealer when I bought my Durango and several times getting service there. First from day one I asked for and was told I had the max lifetime warranty and five years later to my surprise it ended. Almost everytime I had any service done something extra was found that was not covered by the warranty. My last visit the truck looked like someone went 4 wheeling in it and I was told the lot where it was kept was muddy because of the rain. Never again will I be back. This dealership is a bunch of scam artists from sales to service. More

Quick and easy service Dropped off my truck with Brandon in service quick easy and painless by the time I was done with work my Wife’s Jeep was ready to go walked in signed Dropped off my truck with Brandon in service quick easy and painless by the time I was done with work my Wife’s Jeep was ready to go walked in signed paperwork and left More

Challenging I purchased a 2016 truck it has had problems, but the biggest by far has been the problem that I drop my truck of( recd a loaner). But the first time I purchased a 2016 truck it has had problems, but the biggest by far has been the problem that I drop my truck of( recd a loaner). But the first time even with making an appointment it sat 10 days and no one looked at it. Second experience it sat 5 days while I traveled to come home at again with an appointment it sat and no one looked at it. thank god for Brandon asst service manager or I would never go back More

Worst experience ever Never a good experience at this xxxx hole! Sold me a lemon and refuse to fix it. Unprofessional service “advisors” who refuse to get on the phone to Never a good experience at this xxxx hole! Sold me a lemon and refuse to fix it. Unprofessional service “advisors” who refuse to get on the phone to discuss your vehicle. BEYOND UNPROFESSIONAL AND OBNOXIOUS I’d like to give ZERO stars but it forces me to give at least one. More

Disappointed this time out All fluids are supposed to be checked and topped off during this type of service. I knew I was almost out of wiper fluid when I went in. Shortly after All fluids are supposed to be checked and topped off during this type of service. I knew I was almost out of wiper fluid when I went in. Shortly after I left, I went to wash and wipe the windshield and was out of fluid. Clearly it wasn’t checked and topped off. Makes me wonder what else was marked off as checked but not really looked at. If something that simple can’t be done correctly, how can more complex things be done right? More

Fast lane oil change I am usually in and out in <1 hour. This is as good as an appointment! The process is convenient. It would be better if the fast lane was open un I am usually in and out in <1 hour. This is as good as an appointment! The process is convenient. It would be better if the fast lane was open until 5:00pm. More

Security Dodge Natalie in customer relations handled my issue with 100% satisfaction on my end. Purchased my truck from Security and bring for service only here. Natalie in customer relations handled my issue with 100% satisfaction on my end. Purchased my truck from Security and bring for service only here. Overall i’m happy with everything and would recommend. More

Service is always curtious and professional. Service Department very efficient I would definitely recommend security dodge to my friends and family. Boyght5 cars here over the years from my first Service Department very efficient I would definitely recommend security dodge to my friends and family. Boyght5 cars here over the years from my first salesman to present very nice and helpful. More

Engine light on 3 month old truck..again. 2nd time in 3mo It was the second time the engine light came on my truck that I only owns for 3 plants. John Bretagna in service was amazing. he took the unshorn us It was the second time the engine light came on my truck that I only owns for 3 plants. John Bretagna in service was amazing. he took the unshorn us out of our purchase and made us feel extremely comfortable the way he treated us and how he kept us informed of the repair. if I ever have an issue with my truck I will be sure he is Hands-On in the experience again. I hope security Dodge realizes what a caring, sincere and hard worker they have working with them More

Great Buys, but customer attention needs to be improved. Security Dodge offers some pretty great deals. But, their customer service over the year and a half since I purchased my Jeep Compass has not been an Security Dodge offers some pretty great deals. But, their customer service over the year and a half since I purchased my Jeep Compass has not been an overall good experience. My car was in service for almost a month and a half in the first 3 months. Only now, working with Brandon Troy and John in service am I getting top notch service. I highly recommend dealing with Brandon and John. They have restored my overall confidence in dealing with Security Dodge. They are a tremendous asset to the dealership! The "friendliness" and "attitudes" of the girls in customer service need to be improved. More