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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.2
1,856 Reviews

1,856 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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July 15, 2021

I went in for an oil change for my chrysler 200. They were quick and very friendly. The waiting room was very clean, checkout was a breeze. More

by stanfadoul079
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

That's great to see! We are so glad to learn that you were impressed with the Security Dodge Chrysler Jeep Ram service and facility. Thank you for choosing us for your oil change and we look forward to working with you again in the future.

July 15, 2021

All needed work completed to expectation. Manny my service rep was pleasant and professional. I feel comfortable bringing my jeep in and having the work needed and only the work needed done. More

by katjonlou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny in service
Jul 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us! We appreciate your kind words for our team and are glad to see you find them to be trustworthy. If Security Dodge Chrysler Jeep Ram can be of future service to you, don't hesitate to let us know.

July 15, 2021

Everyone is very nice however I recently brought my truck in for 12000 mile check and to get the wipers fixed. I also wanted the easy out fixed(that’s when the drivers seat goes back when you get out of the More

by kt1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny K
Jul 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to share your review. I would appreciate the chance to speak with you regarding the services we provided and our level of communication. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 15, 2021

Service techs are knowledgeable and very accommodating. My only gripe is they don’t keep the vehicle as clean as it is when I brought it in. More

by quinnjbrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback. We are looking forward to taking care of any of your auto needs in the future.

July 14, 2021

Very disappointed. Again was unable to get a replacement key because my auto start, getting in the truck and starting it works only half the time. Still on back order over 6 months. I was told last time I d More

by chefnewyork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t recall…sorry no offense
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experiences. Security Dodge Chrysler Jeep Ram always wants to provide excellent customer care and I would like to learn more about your visits. Could you please contact me at the information below?  Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 14, 2021

Security dodge was honest, professional, and explained what was wrong with my vehicle. I know my vehicle is safe to drive. I appreciate them very much. I highly recommend Security dodge. More

by dolphinsworld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your experience was honest and professional.

July 14, 2021

Sloppy work by the tech. Oil on engine cover and radiator Shroud. Dirty finger prints all over my white lower air dam. Scuff marks on my door sills. More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 14, 2021

I have no problem with the dealership everybody took care of the of my truck Keith was good and I’ll keep back The only problem my head was they didn’t call me about my parts for my truck More

by Parisiray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for the positive rating and for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 13, 2021

The service department was very helpful. I had to come in for an emergency appointment for my 2019 Ram 1500 and they were extremely diligent. They got me my truck back same day even with them being extremely More

by rlruiz93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your service visit was helpful. We look forward to seeing you again.

July 13, 2021

Completed oil change in less than 45 minutes and I wasn’t even the first car that was in line. Also convenient it was free with jeep wave More

by tsat15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure name
Jul 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

We love knowing that your oil change went well! Thank you for choosing Security Dodge Chrysler Jeep Ram.

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