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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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October 03, 2018

Very good Very good. Everyone seems to be very professional. They informed when the car was being looked at. They also told me about a recall that I was not a More

by lauri666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the men's name at he service desk
Oct 08, 2018 -

Security Dodge Chrysler Jeep Ram responded

Lauri, thank you for sharing your experience with us. We're glad it was a positive one and that you were taken care of! We look forward to seeing you again soon.

October 01, 2018

Security Dodge Service Center Sevcurity Dodge Service Center has been a good place to service my car. Everyone has been courtious, and professional. I would recommend this depart More

by My Scatpack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna
Oct 03, 2018 -

Security Dodge Chrysler Jeep Ram responded

We're glad you like our Service Department! Thank you for taking the time to review! We appreciate your business and we hope you come back the next time you need a tune up!

October 01, 2018

Should have covered parts Brought the vehicle in for engine light on parts had to be ordered, being charged even with extended warranty waiting for parts to come in should not More

by SANACOREJ
Recommend Dealer
No
Employees Worked With
Dianna Oneil ,
October 01, 2018

Saturday service I wouldn't recommend coming in for service on a Saturday because the department seems to be greatly understaffed and Diana O'Neill was the only one do More

by Fielding Melish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana O'Neil
Oct 01, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us your review about your recent service appointment. We are very happy to hear that Diana was able to take such good care of you. We understand that it can be frustrating to have to wait during a service appointment, and we appreciate your patience. If you have any additional feedback, please reach out to our Customer Service Manager, Natalie Jenkins, at 631-691-5000. She will be able to help you with your questions or concerns. Thank you, and we hope to hear from you soon!

September 30, 2018

Recall on my car I needed to get my recall on my car checked, and also needed a NYS inspection. Came to the express lane and was in and out within an hour which was mu More

by abentz1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna
Oct 02, 2018 -

Security Dodge Chrysler Jeep Ram responded

Our team works hard and we're happy to hear that we exceeded your expectations! Thanks for coming to see us and we look forward to working with you again in the future!

September 29, 2018

Service Had a loaner scheduled on website but was not provided at appointment. Had to wait but service was very quick. Reps very friendly. Thank you More

by Ray4575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Oct 02, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review, Ray! We hope to be able to improve upon your experience in the future!

September 29, 2018

Recall and Oil Change Great service advisor, Wendy. In and out. That is all I have to say. The service is better than this survey which insists I add more words. More

by Leave me alone
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Oct 02, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review!

September 29, 2018

It was awesome They took my truck right in found the problem and fixed it in a timely manner the service writer was very friendly and took care of my truck from star More

by al446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong lady in service
Oct 02, 2018 -

Security Dodge Chrysler Jeep Ram responded

Glad to hear that our team took good care of you and your vehicle during your recent visit with us! Thanks for coming to see us and we look forward to seeing you again in the future!

September 29, 2018

Perfect As usual, my experience was very satisfying at Security. I obtained an oil change and had both recall issues remedied all within a short stay. Their More

by islandar13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thanks for coming to see us and we look forward to working with you again in the future!

September 29, 2018

Horrible customer service, NO communication, NO call backs, NO follow up, Unfriendly staff, It took a call to corporate offices to finally get the problem res More

by JeepDodge2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendi Berke
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