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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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September 21, 2018

Excellent Dianna O'Neil in the service department is awesome. i will not schedule service /work without consulting her first. She has been a pleasure to work w More

by pitbil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'Neil
Sep 24, 2018 -

Security Dodge Chrysler Jeep Ram responded

We agree, Dianna is an awesome part of the Security team! Thank you so much for allowing us to work with you, it's always a pleasure to do so. We're looking forward to your next visit!

September 20, 2018

Another day of Great Service Drove to this specific dealership because I am always happy with the entire staff from the show room to the service department. This specific day 9/19 More

by caseyniam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Reyes, Davolio Bill, Natalie Jenkins
Sep 24, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the awesome review, Casey! Our service department loves to hear we could solve your issue and you picked us to serve you. We look forward to seeing you the next time you need an oil change or any other issue that may come up. Thank you for choosing Security! Have a wonderful day!

September 20, 2018

Exemplary service for my oil change & recall! The service team went above & beyond in meeting my needs. I highly recommend using them for any maintenance issues you may have with your vehicle. More

by Keri Gibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Sep 24, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review, Keri! We are glad you enjoyed your experience with us. Our service department appreciates the recommendation. We look forward to seeing you again!

September 19, 2018

Quick service, friendly people I brought my car in on Tuesday, and it was ready Wednesday. They fixed 3 separate problems for me and had a lot of customers in there, so I was happil More

by JRUBIN924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Sep 21, 2018 -

Security Dodge Chrysler Jeep Ram responded

We're happy that we could provide you with timely service for your vehicle! That is what we always strive for. Please let us know if we can be of any further assistance to you!

September 18, 2018

Recall and oil changer Always courteous. Waiting area is extremely comfortable with complementary coffee and other beverages available. There is always some type of mone More

by C ONAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill
Sep 20, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the review! We're glad to hear you had a positive service experience with us, and we look forward to seeing you again!

September 16, 2018

Great customer service Alise was great, she helped me a lot on getting me in a newer car and I’m much happier with what I have now. I would recommend her any day.. great pla More

by Avoss618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi
Sep 19, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your review! We are absolutely thrilled to hear that you had such an incredible and successful experience while working with Alise - she's awesome! It's a pleasure to be of service to you and we look forward to your next visit!

September 10, 2018

Terrible. I came in for an oil change and inspection. After 1.5 hrs they gave me the car back and I noticed my inspection sticker was still 2018. They told me t More

by agnesp89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not sure of the exact employee but I had to select a name to submit this., Brandon Troy, Davolio Bill, Wendi Berke, William Polanco
September 09, 2018

Responded speedily I had my oil changed at the service center and 5 days later my relatively new car turns off at a red light. . Service center says it was a loose wire More

by afnrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
Sep 13, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us your feedback. We are happy to hear that Diana took good care of you and that we were able to resolve your issue. If you have any additional comments you’d like to share, please reach out to our Customer Service Manager, Natalie Jenkins, at 631-691-5000.

September 09, 2018

Decent but lack of communication Car was ready after servicing yet they never called for me while I waited in reception. 2.5 extra hours waiting. I kept inquiring but she said not r More

by squirrelagent14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female at service reception, Wendi Berke
Sep 13, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for leaving us your review. We are sorry to hear about the breakdown in communication between our service department and our receptionist, and apologize for the extra time it added to your visit. If you have any other feedback you’d like to share about our experience, give Natalie Jenkins, our Customer Service Manager, a call at 631-691-5000.

September 09, 2018

Wendie and team took care of my issue Water leak..transmission issue were corrected..it took some time..Wendi gave me a loaner in the mean time..which made it easy..Wendi and service team More

by adglancz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Sep 11, 2018 -

Security Dodge Chrysler Jeep Ram responded

We strive to be as efficient as possible with all service needs. Wendi is a great member of our team and we're lucky to have her. Let us know if there's anything else we can do for you!

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