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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.2
1,856 Reviews
Call Service Center (866) 748-8483

1,856 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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June 30, 2021

Very helpful all around repaired the first time Uber service called me back ASAP ordered the parts I needed and install Ed them ASAP good job More

by rock516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Report | Print
Jul 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful feedback! It is great to know that you had a 5-star experience with our Service Department, and if you need anything else at Security Dodge Chrysler Jeep Ram please let us know!

Helpful
June 30, 2021

I WAITED HERE FOR 4 hours for them to tell me they can’t do my oil change HORRIBLE SERVICE 0 communication skills!!! DO NOT RECOMMEND AT ALL amateur mechanics. More

by ALLY.IMRAN18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Report | Print
Jul 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention. We take customer satisfaction very seriously and we would like to learn more about your recent oil change with us here at Security Dodge Chrysler Jeep Ram. Would you please reach out to me at your convenience? Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Helpful
June 29, 2021

2 plus hours is a bit much for an express service More

by BIGRAY6971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Report | Print
Jun 30, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive star rating. Security Dodge Chrysler Jeep Ram appreciates your business.

Helpful
June 29, 2021

Ok. They did not reset my oil change warning after oil change. More

by lisacirenza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this situation to my attention. I would like to learn more about your recent service visit. Please feel free to contact me so I can address your review. I appreciate your time. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Helpful
June 29, 2021

Diana rocks!!! My truck broke down for the 1st time in 190K miles and she made sure the remedy was swift and painless. I had my truck back when I needed it, thanks to her! More

by dalubowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We are so happy to learn that your truck was serviced so quickly and had you back on the road safely in no time. If Security Dodge Chrysler Jeep Ram can be of future service, please be sure to let us know.

Helpful
June 29, 2021

The best service and Dianna is so helpful. They service was very fast and hassle free. Dianna really goes above and beyond to provide the best experience! More

by DrewBoxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review. Our number one priority is being sensitive to your needs. Come see us again when the time comes.

Helpful
June 29, 2021

Responsive and professional. Provided me all the issues and a timeframe to repair my car. More

by jtm827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Report | Print
Jul 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the great review! We hope to see you at Security Dodge Chrysler Jeep Ram again soon! Have a great day!

Helpful
June 28, 2021

My experience was quick and easy. Clear communication, would completely recommend. Waiting room/showroom is very nice with a tv and comfy couches More

by Nkap19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Report | Print
Jun 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram thanks you for the positive star rating. We are glad you had a wonderful experience with our team.

Helpful
June 28, 2021

Very happy dealing with this dealership. Everyone is very nice. We were in and out today. We will definitely be coming back here when our leases are up. More

by jcutrone6197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Report | Print
Jun 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram thanks you for the 5-stars. We are glad your experience with our team was nice. Safe travels.

Helpful
June 27, 2021

Service advisor really tried to get part covered under warranty More

by Chris2ip
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Report | Print
Jun 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive star rating. Security Dodge Chrysler Jeep Ram appreciate your business.

Jun 28, 2021 -

Chris2ip responded

My experience with Chrysler Dodge in Westbury was absolutely horrendous! The aervice manager Kelly was the worst! No one had any forrect info regarding my vehicle. Complete run around from everyone there! Towed vehicle out to be repaired at a different shop.

Helpful
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