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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,857 Reviews

1,857 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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June 12, 2021

People friendly. Couldn’t get my oil change on my brand new car after waiting 3 hours. When I arrived was told 2 cars ahead of me for just oil changes ,after checking back with the service dept my Jeep was More

by V1122C
Recommend Dealer
No
Employees Worked With
Not sure
Jun 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding the time it took to complete your recent service visit. When you have a moment, please reach out to me directly. I look forward to hearing from you to address your feedback. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

June 12, 2021

The shop staff was extremely courteous and pleasant. The office made sure I was updated often on the status of my vehicle. i appreciate how convenient they made it for me to pick up my vehicle. More

by jarface30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you kindly for your positive review. We are thrilled you had a pleasant and professional experience with our team here at Security Dodge Chrysler Jeep Ram. We are looking forward to your next visit for any of your future automotive needs.

June 12, 2021

Sales person was great, Poor service dept and communication, drove 40 mins just to be told the part isn’t in. I don’t get returned calls after leaving messages after weeks More

by JANICE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad Hosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Jun 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding our level of communication. Please feel free to send me your preferred contact information and we will reach out to you as soon as possible. We look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

June 11, 2021

The best dealer ship they treat like a king and the service very nice people they do there best to make u happy I least 3 suv from them in 2 years More

by amyamy65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kabir Ajenishe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Jackie Stroveglia, Thomas Dunn, Dylan Doyle
Jun 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

We appreciate you stopping at Security Dodge Chrysler Jeep Ram! We are looking forward to taking care of any of your auto needs in the future.

June 11, 2021

If I could give it negative stars I would. We dropped our car off for a diagnostic check when both headlights went out. They tried charging $600 for headlights on a charger. Luckily we did not let them do it More

by jozig1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Jun 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, I appreciate you taking the time to share your feedback and would like the opportunity to discuss your recent service visit. Can you please contact me at your earliest convenience? I look forward to hearing from you. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

June 11, 2021

Every service on my car has been outstanding. In and out with no issues, very helpful staff, I am always satisfied. I will always recommend Security! More

by nicole.sdcjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you, Nicole! We're honored you trust Security Dodge Chrysler Jeep Ram with your vehicle's needs. Thank you for mentioning the outstanding service you receive here from our helpful staff. We appreciate your recommendation.

June 11, 2021

Tremendous team, providing tremendous services- I live in Brooklyn, and it’s worth the drive from anywhere! Thank you all for the service you provide! More

by Mitcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle 3094
Jun 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, thank you so much for your positive comments about Security Dodge Chrysler Jeep Ram! Thank you so much for traveling such a distance to give us your business. We hope you have a great day!

June 10, 2021

saleswomen who brought my car into shop was pretty spot on for how long it would take to for my car to be served by the techs. More

by amassaro13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 10, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing this positive review for Security Dodge Chrysler Jeep Ram. We're glad our team's estimates were spot on and we were able to get your vehicle taken care of. Thank you for your business.

June 10, 2021

I was satisfied with the repair however it took 5 days and I had no vehicle... Also the sales dept was no help at all All repairs were done by night crew and no one during the day knew anything about the More

by CIFD131
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Jun 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience. Can you please contact me at your earliest convenience? I appreciate your time! Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

June 09, 2021

Everyone in the service department was incredible! Quick and easy and out in less than an hour! Very impressed. Couldn’t be happier, thanks so much! More

by starkis128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 10, 2021 -

Security Dodge Chrysler Jeep Ram responded

You are very welcome. It means a lot to our team to know that their hard work is noticed and appreciated. Thank you for taking the time to share this review about our incredible staff in our Service Department here at Security Dodge Chrysler Jeep Ram, and how they got you in and out in under an hour.

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