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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.2
1,856 Reviews

1,856 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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May 02, 2021

Friendly, thorough, accommodating, but staff need to be better about wearing masks covering nose. Wait was reasonable given the heavy traffic at the time of visit. More

by pepperdog61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
May 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing how our team took care of you and provided a timely experience at Security Dodge Chrysler Jeep Ram! We have shared your feedback with our team. If there is anything additional we can address, please do not hesitate to reach out directly. See you again next time and stay safe! Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 01, 2021

Security Dodge stands by its customers and always goes well above and beyond in customer service. You get prompt, courteous and quality service every time. Keith is a phenomenal service advisor. Keep More

by IraB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Toribio, Dylan Doyle
May 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for your nice feedback about your time at Security Dodge Chrysler Jeep Ram. We are always striving to go above and beyond and would like the opportunity to better understand the details of any additional feedback you can provide about your specific rating. Would you mind contacting me directly about your experience when you have the chance? Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

May 01, 2021

Went one day they told me there was a 2-hour week which was great so I didn't stay waste my time came back got a oil change check my brakes in and out good service they do some good deals with coupons More

by Bob Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Glad to hear that your oil change went well! Thank you for choosing Security Dodge Chrysler Jeep Ram!

May 01, 2021

Oil change was quick and convenient. Ordered rainguards came back in a couple of days for installation. Jonathan heard my complaint and came back in More

by Cooking1.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are pleased to learn that you enjoyed your experience here at Security Dodge Chrysler Jeep Ram! Please don't hesitate to reach out to us if there's anything more we can do!

May 01, 2021

My service person name is Jonathan. He went above a beyond to help me Can’t thank him enough He drove around with me to make sure everything was working properly More

by kimscrue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
May 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2021

Didn’t like that they charged me extra for using my credit card .( tech charge). Some people don’t carry money these days due to COVID-19 More

by nerak743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, If you would like, please feel free to reach out to me so that we can discuss your feedback in greater detail. You can contact me directly at your own convenience. I look forward to connecting with you. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

April 30, 2021

Service technicians were professional Courteous. Takes playing the process and once the problem was diagnosed, They inform you what repairs were needed in the approximate time. More

by odd331ball@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are glad to see that that you were impressed with the service we offer here at Security Dodge Chrysler Jeep Ram. If there is anything more we can do for you, please don’t hesitate to reach out. Take care!

April 29, 2021

Always great service! The service is why I came back to Jeep for another Compass. Highly recommend for someone looking to buy or lease a new or used car! More

by scottyd111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Apr 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us, Scotty! We are so thrilled to see that Security Dodge Chrysler Jeep Ram has earned your loyal business. Congratulations on your new Jeep Compass; we hope you'll consider us again in the future.

April 29, 2021

Whenever I go into the service department to get my Jeep worked on I am never disappointed. I am always met by friend and curtious personnel who are always willing to help. I feel they are the best! More

by WolfSpirit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review! We are so pleased to see that your visit to Security Dodge Chrysler Jeep Ram consistently exceeds your expectations. We will be sure to let them know you appreciate their personable and professional service. If there is anything else we can do for you, please be sure to let us know.

April 29, 2021

Thanks to Angel Herrera my service experience was great. My car was fixed properly and in timely fashion. My loaner car was also very nice to drive. More

by asokolowska45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Herrera
Apr 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

That's great to see! We can't wait to let Angel know how pleased you are and we are happy to see your cars are back to top-notch condition. Security Dodge, Chrysler Jeep Ram is always happy to be of service; please come back at any time.

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