
Seeger Toyota
St. Louis, MO
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2,425 Reviews of Seeger Toyota
Was in the market for new car,had gone to 4 dealerships already and they were not helpful,in fact some did not even come out to help.went to seeger my neighborhood dealership saturday,and jay was very help already and they were not helpful,in fact some did not even come out to help.went to seeger my neighborhood dealership saturday,and jay was very helpful,pleasant,and not pushy.after the test drive I told him I would let him know at the end of the day and I did.Had to wait till I got back to town on wednesday to do transaction.love my car. More
this car buying experience was plesantly different from all the previous ones. I appreciate Harvey's patience ,his taking time to explain things (knowledgeable in many areas) and his attentiveness to custo all the previous ones. I appreciate Harvey's patience ,his taking time to explain things (knowledgeable in many areas) and his attentiveness to customer's needs. I wanted to buy a Corolla L ,ended up buying a Corolla LE with satisfaction. I am glad I shopped at Seeger's. More
I came to Seeger to look at a PT Cruiser convertible that I saw on-line. When I got to Seeger, Marc Wright directed me to the used car section and introduced me to Ray Berry. I want to tell you that I thi I saw on-line. When I got to Seeger, Marc Wright directed me to the used car section and introduced me to Ray Berry. I want to tell you that I think Ray is got to be the best sales person I have ever dealt with. He was such a kind caring person and was not pushy to get me to buy this car at all. If I am ever looking to buy a car in the future - I hope Ray is still there to work with - he is a gem! Also, I, so far, love my new used car!! More
Getting my Corolla serviced at Seeger was a great experience! They definitely make customer service a priority here. 1000% percent better than my experience with a competitor. Will definitely use experience! They definitely make customer service a priority here. 1000% percent better than my experience with a competitor. Will definitely use again! More
Service department made an appointment at a time convenient for me. At the time of service I was called promptly and informed of the necessary and optional service needed on my car. I appreciate th convenient for me. At the time of service I was called promptly and informed of the necessary and optional service needed on my car. I appreciate the readiness to help me and the politeness of all employees I encountered. Thanks so much. More
Took the vehicle in for oil change and replace front brakes. Employee Will Todd wrote up the service ticket and asked if I would like a complimentary car wash. I accepted and he included the car wash brakes. Employee Will Todd wrote up the service ticket and asked if I would like a complimentary car wash. I accepted and he included the car wash on the service ticket. We were given a courtesy vehicle to drive and told it would be about 4 hours. We were called on our cell phone right at 4 hours later and told the car was finished and ready to be picked up. When we returned the oil and filter was changed, as well as the front brakes. Unfortunately the car was not washed and we couldn't wait for the dealer to make that part of the service ticket correct. Everything else was done to our satisfaction. No surprise additions to the bill. More
I recently went in for my third 10,000 mile oil change. After my previous oil change (20,000), I was told I had one remaining free oil change. When I picked up my car I was charged for the oil change. Wh After my previous oil change (20,000), I was told I had one remaining free oil change. When I picked up my car I was charged for the oil change. When I asked the billing person why I ws charged, she indicatd that I would have needed to bring it in before it reached 25,000 miles, 5,000 miles before it was due. When I advised her that I was told that I had one remaining free oil change, she smirked at me and said I was told wrong and refused to remove the charge. This follows two quality issues where I had to bring the car in multiple times to correct 1) a rattle noise in the front end and 2) a recurring warning light that my rear door was open. Newither of these were resolved in one visit. More
My experience with Mr. Jay Clark was excellent. He was very knowledgeable and accommodating when we visited the dealership in December just looking. He always promptly returned my calls and answered my qu very knowledgeable and accommodating when we visited the dealership in December just looking. He always promptly returned my calls and answered my questions afterward (and I may have been a 'high maintenance' customer during the shopping phase). When it came time to purchase in March, Mr. Clark neatly presented the logistics and numbers to myself and my wife. I liked the fact that he did not come off as as salesman, but more as a consultant helping us find what we wanted (although, believe me, I knew I wanted the FRS). We have purchased three vehicles at Seeger. All these purchases have been from different sales representatives (due to turnover I suspect), but there is clearly a Seeger 'customer philosophy' operating with every sales representative we have dealt with there. That 'customer philosophy' is why we keep coming back and have brought others to purchase vehicles there. Mr. Clark is a an excellent example of this 'customer philosophy,' a professional and a fine representative of the dealership. I hope he is there when we purchase our next car. On a totally separate issue, let me say that Scion pricing policies really allow a dealership few ways to reward customer loyalty. Perhaps the youth market does not relate to dealership loyalty as much previous generations, but it seems to be a disadvantage. Dealerships ought to find ways to maintain a customer base and some financial inducements or accessories at a discount can be powerful symbols of the relationship between customer and dealer. More