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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,245 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,245 reviews

April 19, 2024

This dealership was efficient and friendly! Helped me out last minute with a parts and service need. I highly recommended More

by Alicia B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyron
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Apr 22, 2024 -

Seguin Chevrolet responded

Hi Alicia B, Thank you for your kind words and recommendation! We're delighted to hear that we could assist you efficiently and with a friendly touch. We're always here to help with any parts and service needs you may have. Don't hesitate to reach out if you need anything else in the future. Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi Alicia B, We're thrilled to have provided you with excellent service! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

April 19, 2024

From the moment we walked in, the entire place treated us like we were welcome. I could walk in tomorrow and feel like we’re not just a number. More

by TNTWEWERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Littlefield
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Apr 22, 2024 -

Seguin Chevrolet responded

Hello TNTWEWERS, Thanks for the wonderful review! Makes me happy to hear that you felt welcomed and valued during your visit. We're glad to have made a positive impression. If you ever need anything in the future, please don't hesitate to reach out. Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi TNTWEWERS, We appreciate your 5-star review. We're delighted to hear our team provided you with excellent service. Have a great day. Sincerely, Jeremy Sims, General Manager

April 19, 2024

Always friendly and answers my questions. Does a good job checking everything on my vehicle. More

by LVK67T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beca Ramirez Godoy
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Apr 22, 2024 -

Seguin Chevrolet responded

Hi LVK67T, Thank you for taking the time to share your positive experience with us! We're glad to hear that our team provided friendly service and addressed all your questions. We aim to ensure your vehicle is in top-notch condition. If you need assistance in the future, please reach out. Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi LVK67T, Thank you for choosing us! Your positive review means a lot to our team. Have a great day. Sincerely, Jeremy Sims, General Manager

April 19, 2024

Really outstanding and very pleased with the knowledge of the sales person. All was very happy with the outcome of our purchased vehicle 😀..thanks so much for the experience. Mario n Lisa Cavazos More

by MRCAVAZOS53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Perez, Luis Hernandez
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Apr 22, 2024 -

Seguin Chevrolet responded

Hey MRCAVAZOS53, We're thrilled to hear about your outstanding experience with us! Thank you for choosing us for your vehicle purchase. Mario and Lisa, we appreciate your trust and business. If you ever need anything in the future, don't hesitate to reach out. Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi MRCAVAZOS53, We're honored to have earned your five-star rating! Your support means everything to us. Sincerely, Jeremy Sims, General Manager

April 19, 2024

They had the vehicle I was looking for and ability to deliver. My vehicle had side steps on back order and while it did take a few weeks to come in, they were able to get them installed quickly once in. More

by DV1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Beca Ramirez Godoy
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Apr 22, 2024 -

Seguin Chevrolet responded

Hi DV1035, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Jeremy Sims, General Manager

April 19, 2024

Had an 8:00 A. M. Appointment which I showed up on time for ...Still took them Four hours to do an oil change and just an oil change because they will not rotate my More

by DANIELQROD210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Every one
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Apr 22, 2024 -

Seguin Chevrolet responded

Dear DANIELQROD210, We sincerely apologize for the inconvenience you experienced during your recent visit. Your time is valuable, and we regret that the service took longer than anticipated. Regarding the aftermarket wheels, we understand your frustration and will address this issue internally to ensure better communication in the future. Please accept our apologies for any oversight during the purchase process. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to me directly at (830) 303-4381 ext. 2035. Your feedback is important to us, and we strive to improve our service based on customer input. Best regards, Gary Stehle Service Director

April 19, 2024

Great responsive service. The finance department was awesome and easy to work with through the whole process. More

by MICHAEL.T.LOFTUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Pena
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Apr 22, 2024 -

Seguin Chevrolet responded

Hey MICHAEL.T.LOFTUS, Thank you for your positive feedback! We're delighted to hear that you had a great experience with us especially our finance department. If you need any further assistance in the future, feel free to reach out. We appreciate your business! Best regards, Jeremy Sims General Manager

Apr 22, 2024 -

Seguin Chevrolet responded

Hi MICHAEL.T.LOFTUS, Your feedback helps us grow! We're dedicated to providing top-notch service. Sincerely, Jeremy Sims, General Manager

April 18, 2024

Walked in and was taken care of right away. Everyone was friendly and courteous while taking care of my needs More

by debpink50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Parker
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Apr 19, 2024 -

Seguin Chevrolet responded

Hi debpink50, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. Take care. Sincerely, Jeremy Sims, General Manager

April 17, 2024

The team was very professional and provided good service and a timely experience in the sales and finance dept More

by ROBHEAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Belia Rodriguez
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Apr 17, 2024 -

Seguin Chevrolet responded

Hi ROBHEAS, We're honored to have earned your five-star rating! Your support means everything to us. Sincerely, Jeremy Sims, General Manager

April 17, 2024

If not for finance Mgr and finance department . I would not have purchased . Lied to throughout the process. From who would be my salesman when I arrived . To trying to sell me at a rate of ov More

by Kwd2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Hood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Guerra, Michael Littlefield
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Apr 17, 2024 -

Seguin Chevrolet responded

Hi Kwd2323, I'm sorry to hear about your experience. Please accept our apologies for any miscommunication or inconvenience you faced during your visit. We strive for transparency and honesty in all our dealings, and it's disappointing to hear that we fell short. If you'd like to discuss your concerns further or provide more feedback, please feel free to contact me directly (830) 303-4381. Best regards, Jeremy Sims General Manager

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