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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,255 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,255 reviews

March 30, 2024

It takes a bit too long, even with just an oil change. .. nothing really discussed with you if anything is needed. If anything, this needs to improve. More

by FATHOM661975
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Apr 01, 2024 -

Seguin Chevrolet responded

Hi JFATHOM661975, Thank you for your feedback, and we appreciate your patience. We're sorry to hear about the longer-than-expected wait time and the lack of communication regarding your service. We strive to improve our processes continuously, and your input helps us in that endeavor. We value your business and hope to provide you with a better experience next time. Sincerely, Gary Stehle Service Director

Apr 01, 2024 -

Seguin Chevrolet responded

Hi FATHOM661975, We appreciate your 5-star review. We are glad our team took excellent care of you and your vehicle. Have a great day. Sincerely, Jeremy Sims, General Manager

March 29, 2024

Great job They did what I had asked them to do. Very friendly Great job More

by CLAUDIAKROUSE
Recommend Dealer
Yes
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Mar 29, 2024 -

Seguin Chevrolet responded

Hi CLAUDIAKROUSE, Thank you for your kind review. We are glad our team provided top-notch service for you and your vehicle. Take care. Sincerely, Jeremy Sims, General Manager

March 29, 2024

It was great and did an amazing job helping me get into my first car as a first time buyer! More

by amandat701
Recommend Dealer
Yes
Employees Worked With
Ivairs Camacho
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Jul 08, 2024 -

Seguin Chevrolet responded

Hi amandat701, We're thrilled to have exceeded your expectations! Come back soon for more great deals. Sincerely, Jeremy Sims, General Manager

March 29, 2024

Difficult making contact for an appointment to see about resolving the problem. Poor communication between technicians and service. There were a few issues with poor work ethic shown in front of customers. More

by BLEU76732
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
Report | Print
Jul 03, 2024 -

Seguin Chevrolet responded

Dear Bleu, I apologize for the difficulties you experienced in making an appointment and for the lack of communication between our technicians and service team. This is not the level of service we strive to provide. Please contact me directly at (830) 303-4381 ext. 2035 so we can address your concerns and work towards a resolution. Sincerely, Gary Stehle, Service Director

March 29, 2024

Experience with the folks at Seguin Chevrolet was great. Kordell the salesman that helped me get onto my new pickup was the best More

by Pat K.
Recommend Dealer
Yes
Employees Worked With
Michael Littlefield, Michael Littlefield
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Mar 29, 2024 -

Seguin Chevrolet responded

Hi Pat K. Thank you for your 5-star review. We are glad Kordell helped you get into your new pickup truck. We hope you enjoy your new vehicle. Have a great day. Sincerely, Jeremy Sims, General Manager

March 28, 2024

It was a lengthy process However,I am well pleased with my purchase.Saturday afternoon was the busiest day but things got done. More

by ORLANDOREYNA228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus , Ivaris Perez, Anthony Medina
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Mar 28, 2024 -

Seguin Chevrolet responded

Hi ORLANDOREYNA228, Thank you for your feedback! We're glad to hear that despite the busy day, you're pleased with your purchase. Your satisfaction is our priority, and we appreciate your patience during the process. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best regards, Jeremy Sims General Manager

Mar 28, 2024 -

Seguin Chevrolet responded

Hi ORLANDOREYNA288, We appreciate your kind words. We are glad to hear you had an excellent experience. We hope you enjoy your new vehicle. Have a great day. Sincerely, Jeremy Sims, General Manager

March 28, 2024

Dennis is excellent very responsive and takes good care of me and my Colorado. Very satisfied More

by CARO0564
Recommend Dealer
Yes
Employees Worked With
Dennis
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Mar 28, 2024 -

Seguin Chevrolet responded

Hey CARO0564, Thank you for taking the time to share your experience! We're delighted to hear that Dennis provided you with excellent service and took good care of you and your Colorado. We appreciate your support! Best regards, Jeremy Sims General Manager

Mar 28, 2024 -

Seguin Chevrolet responded

Hi CARO0564, Thank you for your positive feedback. We are delighted that Dennis took excellent care of you and your vehicle. We are dedicated to providing top-notch service. Have a great day. Sincerely, Jeremy Sims, General Manager

March 28, 2024

It was a serious busy day I understood and everyone was very friendly and courteous.Very busy day but things got done ?? More

by ORLANDOREYNA228
Recommend Dealer
Yes
Employees Worked With
Marcus
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Mar 28, 2024 -

Seguin Chevrolet responded

Hi ORLANDOREYNA288, Thank you for your 5-star review. We are glad to hear our team took excellent care of you. Take care. Sincerely, Jeremy Sims, General Manager

March 28, 2024

I'm always looking forward to visiting you all And I'm glad he put Jose as my salesman cause he was asome with as? More

by LUCYFLORES1959
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ramirez
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Mar 28, 2024 -

Seguin Chevrolet responded

Hi LUCYFLORES1959, Thank you for your kind words! We're thrilled to hear that Jose provided you with excellent service. If you have any questions or need further assistance, feel free to reach out. We appreciate your support and look forward to seeing you again soon! Best regards, Jeremy Sims General Manager

Mar 28, 2024 -

Seguin Chevrolet responded

Hi LUCYFLORES1959, Thank you for your 5-star review. We are delighted to hear you had an excellent experience with Jose. Have a great day. Sincerely, Jeremy Sims, General Manager

March 28, 2024

Great and very helpful Thanks very much to each and everyone of you. Johnathan, you rock.... More

by BIGBASSRAYRAY
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
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Jul 05, 2024 -

Seguin Chevrolet responded

Hi BIGBASSRAYRAY, Thank you for choosing us! We're excited to welcome you back for more outstanding service. Sincerely, Jeremy Sims, General Manager

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