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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,253 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,253 reviews

March 08, 2024

Jose was very professional and knew the product he was selling. I would purchase another vehicle from Jose. More

by LULINGMMA
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 29, 2024 -

Seguin Chevrolet responded

Hi LULINGMMA, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Jeremy Sims, General Manager

March 08, 2024

Brought my 2016 Equinox in for service, and air conditioner repair good work Was out next day More

by Swanson.carol38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis
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Jul 12, 2024 -

Seguin Chevrolet responded

Hi Swanson.carol38, Thank you for the glowing review! We're dedicated to providing exceptional service. Sincerely, Jeremy Sims, General Manager

March 07, 2024

It is always a welcoming environment that has great customer service and employees that are professional and passionate about their job. Samantha is very knowledgeable and trustworthy! More

by DAVIDCJACOBO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hood
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Mar 07, 2024 -

Seguin Chevrolet responded

Hi DAVIDCJACOBO, Thank you for your 5-star review. We are delighted to hear Samantha went above and beyond during your experience with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 07, 2024

Monica was friendly but could've returned calls a little sooner. The dealership unfortunately every time I called seems it was '6-10 days'. Which went on for a month. A weekly update would've been good inst More

by ytcrcarcamccjcj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Mar 08, 2024 -

Seguin Chevrolet responded

Hi ytcrcarcamccjcj, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

Mar 08, 2024 -

Seguin Chevrolet responded

Hello ytcrcarcamccjcj, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the delays and communication issues you experienced. We understand the importance of timely updates and will address these concerns and improve in this area. Your comments are valuable to us, and we appreciate your acknowledgment of Monica's positive attitude. Should you need further assistance or have any other details on how we can provide 5 star service next time, please let us know! Best regards, Jeremy Sims General Manager

March 07, 2024

He was very polite. He was very attentive. He also was very clear in explaining the service my traverse need. More

by SERENIA3330
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 07, 2024 -

Seguin Chevrolet responded

Hi SERENIA3330, We appreciate your 5-star review. We are glad to hear you were satisfied with your car-buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 05, 2024

As always fast and friendly service with the staff of Seguin Chevrolet, always very courteous even though it was a busy afternoon they still perform with a great attitude that's why I keep coming back! More

by JUAN411K
Recommend Dealer
Yes
Employees Worked With
Miss Moreno
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Mar 05, 2024 -

Seguin Chevrolet responded

Hey there JUAN411K, Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team at Seguin Chevrolet. Providing fast and friendly service is what we strive for, even during our busiest times. We truly appreciate your continued support and look forward to serving you again in the future! Best regards, Jeremy Sims General Manager

March 05, 2024

Les daré siempre la. peor puntiacion por su poca responsabilidad, todos solo se hicieron los tontos y terminamos con una troca con los speaker dañados. Jamas los voy a re More

by Alma G Ramos
Recommend Dealer
No
Employees Worked With
Tyson and your team of service
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Mar 06, 2024 -

Seguin Chevrolet responded

Sra. Ramos, Lamento que su experncia no fue de lo mejor. Por favor permita me ayudar la. Si me permite hablar le para poder ver cual es una solucion alternativa. Att Jennifer Tejada Gerente de relaciones con el cliente. 830-303-4381 EXT 2086.

March 05, 2024

PERFECT CUSTOMER SERVICE AND TOP NOTCH PROFESSIONALS WILL SEND ALL FRIENDS AND FAMILY THANK YOU More

by Liscano65
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosario, Jonathan Rosario
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Mar 05, 2024 -

Seguin Chevrolet responded

Hey, Liscano65, Thank you for the glowing review! We're thrilled to hear about your positive experience. Your satisfaction means the world to us, and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out. Best regards, Jeremy Sims General Manager

March 04, 2024

Everyone was attentive, professional and time efficient with the entire experience. I appreciated him explaining all yje perks to the car and how to use the features More

by KRISTINA.TORRES.RODRIGUEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
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Mar 05, 2024 -

Seguin Chevrolet responded

Hi KRISTINA.TORRES.RODRIGUEZ, Thank you for our 5-star review. We are glad to hear you were satisfied with your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 04, 2024

Debbie was very friendly, attentive, and considerate of my time. She went above and beyond to accommodate us and our work schedules. Especially since we live out of town. More

by AmberH550
Recommend Dealer
Yes
Employees Worked With
Debbie
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Mar 04, 2024 -

AmberH550 responded

Debbie was very friendly, attentive, and considerate of  my time. She went above and beyond to accommodate us and our work schedules. Especially since we live out of town.

Mar 05, 2024 -

Seguin Chevrolet responded

Hi AmberH550, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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