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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,231 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,231 reviews

February 05, 2024

My car had the same problem when I took it in I called and no one called me back bad BREAKS is a dangerous thing my life is important to me and my family More

by GERVAISE.WILSON
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello GERVAISE.WILSON, We sincerely apologize for the inconvenience you experienced with your vehicle service. Your safety is our top priority, and we take your concerns seriously. We regret the oversight and understand the importance of addressing brake issues promptly. Please allow us the opportunity to investigate this matter further. We'll ensure a thorough examination of your vehicle and address any necessary repairs immediately. Your feedback is crucial, and we appreciate your patience. Please reach out to me at (830) 303-0811 extension 2035 Best regards, Gary Stehle Service Director

February 05, 2024

Waited 2 hrs for an oil change I got there at 7:30 did not leave till 940 so it took a long time to get an oil change More

by NORMABRIENO
Recommend Dealer
Yes
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello NORMABRIENO, Thank you for sharing your recent service experience, and we apologize for the extended wait for your oil change. We understand your time is valuable, and we're actively reviewing our processes to improve efficiency. Your feedback is valuable, and we appreciate your patience. If there's anything more we can do for you or if you have additional feedback, please feel free to reach out. Best regards, Gary Stehle Service Director

February 05, 2024

Customer focused and service oriented. Small town vibe with big time focus on customer experience. More

by KYLE@FREEDOMSOLARPOWER.COM
Recommend Dealer
Yes
Employees Worked With
Amber and Becca
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Feb 05, 2024 -

Seguin Chevrolet responded

Hey K Frazier, Thank you for the awesome 5-star review! We're stoked to hear that Amber and Becca made your experience customer-focused and service-oriented! We love that small-town vibe with a big-time focus on making your visit extraordinary. If there's anything more we can jazz up for you or if you have more good vibes to share, hit us up anytime! We're here for it. All the best, Jeremy Sims General Manager

February 04, 2024

I only went to dealership because they were referred. Everyone was so nice and wanted to help. More

by JUDYGORBET
Recommend Dealer
Yes
Employees Worked With
Garret Calvert
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello JUDYGORBET, Thank you for the wonderful 5-star review! We appreciate you choosing our dealership based on a referral. It's fantastic to hear that everyone was nice and eager to help. If there's anything more we can do for you or if you have additional feedback in the future, please feel free to reach out. We value your business. Best regards, Jeremy Sims General Manager

February 04, 2024

Low pressure very helpful. Thanks Service department has issues. They need help. Three more words. More

by DAVIDWBEHRENS
Recommend Dealer
Yes
Employees Worked With
Ivan Perez, Ivan Perez
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello DAVIDWBEHRENS, Thank you for the excellent 5-star review! We're pleased to hear that your buying experience was low pressure and very helpful. We appreciate your feedback about the service department and will work towards improvements. If there's anything more we can do for you, please feel free to reach out. We value your business. Best regards, Jeremy Sims General Manager

February 04, 2024

Great friendly workers Jaime was great working for me and getting me the best deal More

by MELLYANNZUNIGA
Recommend Dealer
Yes
Employees Worked With
Jaime Gallegos
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello MELLYANNZUNIGA, Thank you for the fantastic 5-star review! We're delighted to hear that our team, especially Jaime, provided great and friendly service, securing you the best deal. If there's anything more we can do for you in the future, please feel free to reach out. We appreciate your business. Best regards, Jeremy Sims General Manager

February 04, 2024

I did above A lot of changes since 2013 when my husband retired from there. More

by IRENEBRAUNE
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello IRENEBRAUNE, Thank you for your positive 4-star review! We're glad to hear that you've noticed the changes since 2013 after your husbands service. To enhance your future experience and earn a 5-star rating, could you share specific details on how we can improve further? Your feedback is valuable, and we're committed to providing excellent 5-star service. If you have any additional thoughts or if there's anything more we can do for you, please feel free to reach out. Best regards, Jeremy Sims General Manager

February 04, 2024

All good except the wait. 4 hours is way too long. The establishment is very nice. Friendly people More

by ESPARZALEIGH
Recommend Dealer
Yes
Employees Worked With
Anahei. She gets a 5. A 4 is for how long it took.
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello ESPARZALEIGH, Thank you for your positive 4-star review! We're delighted to hear that your overall experience was good, and we appreciate your feedback on the wait time. We're thrilled to know that Anahi provided excellent service, earning her a 5-star rating. To enhance your future visits and earn a 5-star rating overall, besides a shorter process time, is there anything else we can do to meet or exceed your expectations? Your insights are valuable, and we're committed to providing excellent service. If you have any additional thoughts or if there's anything more we can do for you, please feel free to reach out. Best regards, Jeremy Sims General Manager

February 04, 2024

Good experience but was really annoyed with how loud the music was playing for the 4 hours we were there. More

by TBBJCDZ
Recommend Dealer
Yes
Employees Worked With
Garret and I really liked him.
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello TBBJCDZ, Thank you for sharing your 4-star review! We're glad to hear you had a good experience, and we appreciate your feedback about the music volume. We'll address this concern to ensure a more comfortable environment. We're delighted to hear you really liked Garrett. To make your next visit a 5-star experience, could you share more details on how we can improve? We value your input and look forward to serving you better in the future. Best regards, Jeremy Sims General Manager

February 03, 2024

Good service They did what I need it and are friendly when approaching me, it was a good service More

by YOLANDA-1414
Recommend Dealer
Yes
Employees Worked With
Tyson
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Feb 05, 2024 -

Seguin Chevrolet responded

Hello YOLANDA-1414, Thank you for the outstanding 5-star review! We're pleased to hear that you received good service, and our team addressed your needs while maintaining a friendly approach. If there's anything more we can do for you or if you have additional feedback in the future, please feel free to reach out. We appreciate your business and look forward to serving you again. Best regards, Jeremy Sims General Manager

Feb 05, 2024 -

Seguin Chevrolet responded

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