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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,179 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,179 reviews

December 09, 2023

Took vehicle in for multiple problems and didn’t get any of them fixed. Was told to bring back but my time is just as valuable as there’s especially since vehicle was there 1 1/2 weeks. More

by MICHEALV0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only worked with service
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Dec 14, 2023 -

Seguin Chevrolet responded

Hi MICHEALV0, We would like to sincerely apologize for any inconvenience caused due to the recent issues with your vehicle. If you could please contact Gary Stehle at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com, he would be more than happy to offer any assistance to help get your vehicle repaired. Your satisfaction is of utmost importance to us, and we will do everything we can to make things right. Thank you for your understanding and cooperation. Sincerely, Jeremy Sims, General Manager

December 09, 2023

I would recommend people to go to seguin chevy they are very helpful knowledgeable about there merchandise they are also very friendly More

by KATHYIBROM6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luisa Ramirez, Ivaris Perez, Michael Littlefield
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Dec 11, 2023 -

Seguin Chevrolet responded

Hi KATHYIBROM6, Thank you for taking the time to write a 5-star review. We are delighted to hear that you had a great experience with the team and they were able to help you find the right vehicle. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 08, 2023

Seguin Chevrolet treated me fairly and my sales person was very professional to deal with. More

by MARTIN.ARGUELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Vences, Michael Littlefield
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Dec 11, 2023 -

Seguin Chevrolet responded

Hi MARTIN.ARGUELLO, We're glad to hear that you had a great experience with Seguin Chevy and that the team was a pleasure to work with. Thank you for taking the time to leave a 5-star review and for choosing Seguin Chevy. Have a great day! Sincerely, Jeremy Sims, General Manager

December 08, 2023

They don’t have enough employees for the business. No work done on Saturdays other than minor things. It’s been 3 months since I called to make an appointment for my truck. More

by TILYMI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Faglie
Report | Print
Dec 14, 2023 -

Seguin Chevrolet responded

Dear TILYMI, We would like to sincerely apologize for any inconvenience caused due to the recent issues with your vehicle. If you could please contact Gary Stehle at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com, he would be more than happy to offer any assistance to help get your vehicle repaired. Your satisfaction is of utmost importance to us, and we will do everything we can to make things right. Thank you for your understanding and cooperation. Sincerely, Jeremy Sims, General Manager

December 06, 2023

I was never called and advised with what was wrong with my vehicle. It was fixed without permission to fix or info on pricing to fix. thankfully I was able to pay the $360 but I will not be back and am ver More

by brooke
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Dec 07, 2023 -

Seguin Chevrolet responded

Dear Brooke, I would like to offer my sincere apologies for any inconvenience caused by not keeping you up to date about the repairs being done to your vehicle. Please know that it was not our intention to do any repairs without your permission. In order to address this issue, I would appreciate it if you could contact me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. I would like to know more about what transpired during your visit and how we can improve our communication with you in the future. Once again, please accept my apologies for any inconvenience caused. We value your business and hope to have the opportunity to serve you again in the near future. Best regards, Jeremy Sims, General Manager

December 06, 2023

He really helped me out with getting what I really been looking for. He also did good with listening to what I needed and wanted. He was patient and very kind. He was in a good spirit and made me feel comf More

by ABRE.PARKER
Recommend Dealer
Yes
Employees Worked With
Shawn Wright
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Dec 06, 2023 -

Seguin Chevrolet responded

Hi ABRE.PARKER, We appreciate your 5-star review. We are delighted to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 06, 2023

The entire team from start to finish was amazing. Would recommend to family and friends . More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
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Dec 06, 2023 -

Seguin Chevrolet responded

Hi Rebecca, Thank you for your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 06, 2023

Great and helpful, quick and easy process going in and out of the dealership Amazing More

by JASONDLR1130
Recommend Dealer
Yes
Employees Worked With
Fernando and Kordell
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Dec 07, 2023 -

Seguin Chevrolet responded

Hi JASONDLR1130, Thank you for your 5-star review. We are delighted to hear our team was excellent in getting you into a new vehicle. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 04, 2023

Always our favorite place to shop for vehicles. Sam is very helpful and she's the best!!! More

by PAPASCENT
Recommend Dealer
Yes
Employees Worked With
Sam Hood
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi PAPASCENT, We appreciate your 5-star review. We are delighted to hear Sam was excellent with your experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 04, 2023

They have no interest in giving you updates/calling back or answering. Those needs to be worked on took me a whole 2 weeks to get someone to talk to More

by Jevonlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names will be given
Report | Print
Dec 06, 2023 -

Seguin Chevrolet responded

Hi Jevonlewis, I would like to apologize for the inconvenience and not keeping you updated. It is not our intention to not keep you informed with what going on with your vehicle. Please know that we take these matters seriously and we want to make things right for you. If you could kindly contact Gary Stehle at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com, I would like to get you scheduled as soon as possible to have your vehicle looked at and provide you with a loaner vehicle. We value your business and want to ensure that you are completely satisfied with our services. Thank you for your patience and understanding. I am looking forward to hearing from you soon. Sincerely, Jeremy Sims, General Manager

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