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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,179 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,179 reviews

December 03, 2023

It's busy Everyone was helpful. The place was clean. Would like to see better explanation of add on's on website More

by DALE34
Recommend Dealer
Yes
Employees Worked With
Tamil
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi DALE34, We appreciate your kind review. We are delighted to hear our team was helpful. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 03, 2023

Dealership changed ownership in recent years. Since then every time I go for service there is a whole different team of service advisors manning the service desk so I never know who to connect wi More

by fgsawyer
Recommend Dealer
Yes
Employees Worked With
Tyson
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi fgsawyer, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we are always looking for ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

December 03, 2023

Nice and friendly service staff, service was done correct but waited two and a half hours for oil change More

by KOENSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro is awesome
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi KOENSEAN, We appreciate your 5-star review. We are glad to hear our team took excellent care of you. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 03, 2023

I had a great experience everyone was super helpful. I felt like I got a great truck at a great price!!! More

by CLLEWIS711
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Sims
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi CLLEWIS711, Thank you for your 5-star review. We are glad to hear you had an excellent car-buying experience with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 02, 2023

Effective and efficient Appointment was made, I was told 3 to 4 days, vehicle was ready the next morning. More

by Kdenson
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi Kdenson, We appreciate your kind review. We are glad to hear you were satisfied with the service of your vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 02, 2023

Jonathan was a very sweet person and helped my family and I immensely. Best salesman ever :) More

by MLH026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Jonathan Rosario
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi MLH026, We appreciate your 5-star review. We are delighted to hear Jonathan was helpful during the purchase of your vehicle. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 02, 2023

Awesome! ! No haggled. No xx. Had the truck that I saw online. In and out in a few hours even with test driving and cleaning up the truck. More

by MOEHROCH
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi MOEHROCH, Thank you for your 5-star review. We are glad to hear our team was excellent during the purchase of your new truck. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 02, 2023

They did everything they said they were going to do. That's all I wanted Prompt answers More

by CHOE1604
Recommend Dealer
Yes
Employees Worked With
Kordell
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi CHOE1604, We appreciate your kind review. We are glad to hear our team was excellent with your buying visit. We hope to see you on your next visit. Take care. Sincerely, Jeremy Sims, General Manager

December 01, 2023

They took over a month to sort of fix my truck and I was without a vehicle for over 2 weeks because they had no loaners available. I was told that they installed a new back up camera and the screen is the s More

by RICHARDMEDINA1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Rittiman
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Dec 04, 2023 -

Seguin Chevrolet responded

Dear RICHARDMEDINA1961, I would like to apologize for the inconvenience and long wait you experienced while getting your vehicle repaired. I am sorry to hear that the backup camera is still not working properly. Please know that we take these matters seriously and we want to make things right for you. If you could kindly contact me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com, I would like to get you scheduled as soon as possible to have your vehicle looked at and provide you with a loaner vehicle. We value your business and want to ensure that you are completely satisfied with our services. Thank you for your patience and understanding. I am looking forward to hearing from you soon. Best regards, Jeremy Sims, General Manager

December 01, 2023

Great service, easy financing, outstanding to work with, all around pleasant time in the dealership More

by JETHOMPSON128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Parnell , Jaime Gallegos
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Dec 04, 2023 -

Seguin Chevrolet responded

Hi JETHOMPSON128, We appreciate your 5-star review. We are delighted to hear you had an excellent experience with us. We hope to work with us soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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