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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,249 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,249 reviews

November 19, 2023

Great dealership. Easy to work with. Salesperson were listen to my needs in a vehicle. More

by MGDRAB_MGDRAB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Toliver, Anthony Hernandez, Michael Littlefield
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Nov 20, 2023 -

Seguin Chevrolet responded

MGDRAB_MGDRAB, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our dealership and that our sales team listened to your needs. If you ever have more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your business and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

November 18, 2023

My only negative was before I traded my traverse it had a recall. When I returned to pick it up I was disappointed because it had not be vacuumed nor my tires aired. Your oil change should be free to custome More

by HELENBARNES07
Recommend Dealer
Yes
Employees Worked With
Syble, Mike and not sure of the other guy
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Nov 18, 2023 -

HELENBARNES07 responded

Why don’t you give free oil changes to your customers that purchase vehicles from you?

Nov 21, 2023 -

Seguin Chevrolet responded

Dear HELENBARNES07, I would like to extend my sincerest apologies for any inconvenience caused as a result of us not returning your vehicle vacuumed and with the tires not aired up to the proper pressure. We understand that this may have been frustrating for you and we take full responsibility for our actions. While we do not offer free oil changes to our customers, We would like to make it up to you by taking care of your next oil change and ensuring that your vehicle is returned to you in pristine condition. This includes vacuuming out your vehicle, topping off all fluid levels including the windshield washer fluid, and ensuring that the tires are set to the proper pressure. Please do not hesitate to contact Gary Sthele at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. I am looking forward to hearing from you and making things right. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future. Sincerely, Jeremy Sims, General Manager

November 18, 2023

Muy buen dealer lo recomiendo 100% buen servicio buena atención te brindan y ayudan de la mejor manera posible More

by MARTJAVI91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla , Luis Hernandez
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Nov 20, 2023 -

Seguin Chevrolet responded

MARTJAVI91, ¡Agradecemos sinceramente tu recomendación y tus amables palabras sobre nuestro servicio! Estamos encantados de saber que tu experiencia en nuestro concesionario fue positiva y que pudimos brindarte la mejor atención posible. Si necesitas algo más en el futuro o tienes alguna pregunta, no dudes en contactarnos. Apreciamos tu confianza al elegirnos y esperamos poder atenderte nuevamente. Saludos cordiales, Jeremy Sims, General Manager

November 18, 2023

Love Seguin and the Harper family. Great service and personalized experience. Have bought multiple cars here. More

by DEWEESE.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T Harper
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Nov 20, 2023 -

Seguin Chevrolet responded

DEWEESE.AMY, Thank you for your continued trust and loyalty! We're delighted to hear that you love Seguin Chevy and the Harper family and that you've had great service and personalized experiences with us. It's always a pleasure serving you, and we appreciate your multiple car purchases. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. Safe travels in your cars, and we look forward to assisting you in the future! Sincerely, Jeremy Sims, General Manager

November 18, 2023

Had a rim come in from repair I barely made it before closing time because of traffic on highway 90 Dennis was able too squeeze me in too replace the rim More

by GHHERNANDEZIII
Recommend Dealer
Yes
Employees Worked With
Dennis
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Nov 20, 2023 -

Seguin Chevrolet responded

GHHERNANDEZIII, Thank you for sharing your positive experience with us! We're pleased to hear that Dennis was able to accommodate you and replace your rim, even with the tight timeline due to highway traffic. Customer satisfaction is our priority, and we appreciate your trust in us. If you ever need further assistance or have any questions, feel free to reach out. Safe travels, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

November 18, 2023

Excelente servicio en atención al cliente y el agente de ventas Excelente su atención José Diaz muchas gracias por su atención y a todos los que me ayudaron a adquirir mi nuevo coche Dios los bendiga. More

by Mayra Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Díaz , Arnold Guerra, Luisa Ramirez
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Nov 20, 2023 -

Seguin Chevrolet responded

Mayra Martinez ¡Agradecemos sinceramente tus amables palabras y tu elección de nuestro servicio! Nos alegra saber que experimentaste un excelente servicio al cliente y que José Díaz brindó una atención excepcional como agente de ventas. Transmitiremos tus agradecimientos a todo el equipo que contribuyó a que adquirieras tu nuevo coche. Si necesitas algo más o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Apreciamos tu confianza y esperamos verte nuevamente. Saludos cordiales, Jeremy Sims, General Manager

November 17, 2023

If I could leave 0 stars, I absolutely would! I’ve taken my 2021 Chevrolet Malibu into the service department twice now for the same issue and the service advisors continue to tell me they cannot More

by Sydney Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason - Service Dept
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Nov 21, 2023 -

Seguin Chevrolet responded

Hi Sydney Rodriguez, We're sorry for any inconvenience we may have caused. Gary Sthele would like to personally apologize to you and offer his assistance in your repair. He would also like to have a ride with you to see if he can duplicate the concern and get to the root of the problem. Please contact Gary at 830-303-4381 ext. 2035 or email him at gstehle@seguinchevrolet.com. He is looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 17, 2023

I went their looking for a Chevy Silverado and they helped me out, and I left with the truck I came for! More

by JAKEBLOCKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Ivaris Perez
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Nov 20, 2023 -

Seguin Chevrolet responded

JAKEBLOCKER We're thrilled to hear that you found the Chevy Silverado you were looking for! Thank you for choosing us, and we appreciate your positive feedback. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels in your new Silverado, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

November 17, 2023

Dealership is good, maintenance prices are little high. Monica is a great customer service rep. More

by fcserna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Seguin Chevrolet responded

fcserna, Thank you for your positive feedback! We're pleased to hear that you find our dealership good, and we appreciate your compliment about Monica's great customer service. Your insight on maintenance prices is noted, and we'll strive to provide the best value for our services. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Sincerely, Jeremy Sims, General Manager

November 17, 2023

Un trato agradable y cordial me atendieron de maravilla en todo momento y me resolvieron todas mis dudas con amabilidad, los recomiendo ampliamente. More

by FILIHERA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Perez
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Nov 17, 2023 -

Seguin Chevrolet responded

Hi FILIHERA1, Apreciamos su revisión de 5 estrellas. Nos alegra saber que quedó satisfecho con la compra de su nuevo vehículo. Esperamos verte pronto. Cuidarse. Sincerely, Jeremy Sims, General Manager

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