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Seguin Chevrolet

Seguin, TX

4.4
3,167 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,167 reviews

October 09, 2023

It was a reall good experience everyone there was really nice and friendly I enjoyed being there More

by RobH27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob Jaramillo
Oct 10, 2023 -

Seguin Chevrolet responded

Hi RobH27, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 08, 2023

The people were very friendly, especially the young salesman ( Marcus ). I would say it took a little to long to complete the paperwork. More

by RSBTG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Jaime Gallegos
Oct 09, 2023 -

Seguin Chevrolet responded

Hi RSBTG, Thank you for your 5-star review. We are glad to hear Marcus made your purchase excellent. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 07, 2023

He was very polite, very professional, and took his time getting to know what I was looking for. He gave me a selection to choose from, and he helped me get approved, even though there was some issues with More

by Donnahicks40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jakob Jaramillo
Oct 09, 2023 -

Seguin Chevrolet responded

Hi Donnahicks40, We appreciate your 5-star review. We are glad to hear our team was helpful throughout your buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 07, 2023

I took my truck in to have a problem diagnosed on Tuesday at 10:30 am as per my appointment. Wednesday at 1:00 pm they tell me that there are still two vehicles ahead of mine. What is the appointment for if More

by valerion87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Oct 12, 2023 -

Seguin Chevrolet responded

We sincerely apologize for the inconvenience that we may have caused you. Please know that it is not our intention to make our customers wait longer than necessary. Your scheduled appointment is very important to us and it is intended for you to meet with our service advisor so that we can address all your concerns and provide you with the best possible service. If you have any further concerns or questions, please do not hesitate to reach out at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com. I would be more than happy to help you in any way that I can. Thank you for your patience and we are looking forward to hearing back from you. Sincerely, Jeremy Sims, General Manager

October 06, 2023

Had an appointment arrived on time, but still had to wait almost two hours again Employees py no attention to customers. More

by juan.gonzalezriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Oct 12, 2023 -

Seguin Chevrolet responded

We would like to apologize for any inconvenience caused during your recent visit to our service center. It is never our intention to make our customers wait longer than necessary. We understand that your time is valuable and we appreciate your patience. We want you to know that the appointment is scheduled with the service advisor to ensure that we address all your concerns and provide you with the best possible service. Your satisfaction is our top priority. You can reach out at 830-303-4381 ext. 2035 or email at gstehle@seguinchevrolet.com, I would greatly appreciate your feedback regarding your visit. This will help us improve our service and ensure that we meet your expectations in the future. Thank you for choosing our service center, and we look forward to hearing back from you soon. Sincerely, Jeremy Sims, General Manager

October 06, 2023

Good people curiosity friendly very attentive they are God at what they do and you won't iaeave without a vehicle More

by MARIAROMEO213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Seguin Chevrolet responded

Hi MARIAROMEO213, Thank you for your kind review. We are glad to hear you were satisfied with your buying visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 06, 2023

Sam provided professional attitude and was knowledgeable. Prompt service and sales. Will purchase from. Seguin Chevrolet again. More

by TRACYKCK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Seguin Chevrolet responded

Hi TRACYKCK74, We appreciate your 5-star review. We are delighted to hear Sam was helpful throughout the purchase of your new vehicle. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 05, 2023

This is a wonderful dealership. All the employees are friendly and helpful. The salesman that sold our car, Ivan, knew every question we asked him. I hope to send family and friends More

by Robert Niemietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell, Anthony Hernandez, Beca Ramirez Godoy, Ben Reinke, Erika DeLaGarza, Ivan Perez, Luis Hernandez, Ryan Faglie, Gabby Martinez
Oct 06, 2023 -

Seguin Chevrolet responded

Hi Robert, We appreciate your 5-star review. We are glad to hear Ivan was helpful with your buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 05, 2023

Jamie was very good got me in the truck I wanted very nice person could lay off the hamburgers lol but really nice and did his best to make it happen thank you sir and for the cap More

by JOEGARZA119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Oct 06, 2023 -

Seguin Chevrolet responded

Hi JOEGARZA119, We appreciate your 5-star review. We are delighted to hear Jamie was excellent at finding the truck you wanted. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 04, 2023

They make you feel comfortable and work with you will not give you the runaround More

by MENCHACAJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar , Priscilla Recio, Ryan Faglie
Oct 05, 2023 -

Seguin Chevrolet responded

Hi MENCHACAJR, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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