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Seguin Chevrolet

Seguin, TX

4.4
3,227 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,227 reviews

October 19, 2023

Fast. Quick and easy. They had me un and out with relutuvy speed and ease of access into my new car More

by BLASTME102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ro, Anthony Hernandez, Luis Hernandez, Priscilla Recio
Oct 20, 2023 -

Seguin Chevrolet responded

Hi BLASTME102, Thank you for your kind review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 19, 2023

My daughter’s 2021 Malibu was a challenge to repair. Even though it took longer than we wanted to repair, the team at Seguin Chevrolet were always pleasant and did their best to resolve the problem. T More

by Portiz.family1995
Recommend Dealer
Yes
Employees Worked With
Gary S. - service
Oct 20, 2023 -

Seguin Chevrolet responded

Hi Portiz.family1995, Thank you for your 5-star review. We are glad to hear our service team was excellent during the service of your new vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 19, 2023

If I could give it a negative rating I would do it. Everything was going great and Peyton was really helpful and polite with everything really professional. I was looking forward on trading my VW wasn’ More

by vanessa.r1650
Recommend Dealer
No
Employees Worked With
Peyton Macy
Oct 27, 2023 -

Seguin Chevrolet responded

Hi vanessa.r1650, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

October 19, 2023

Seguin Chevy did it again. Fast and fair . And will give you the deal you need More

by RANCHBOSS420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Littlefield
Oct 20, 2023 -

Seguin Chevrolet responded

Hi RANCHBOSS420, We appreciate your 5-star review. We are glad to hear you were satisfied with your purchase. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 19, 2023

Kept vehicle over three weeks no calls or notification on what’s going on no rental went by and checked in person was told the person over my vehicle would come and talk to me never happened then I was told More

by Fennell881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 24, 2023 -

Seguin Chevrolet responded

Hello Fennell881, I'm sorry to hear that you experienced inconvenience and a long wait time while your vehicle was being diagnosed and returned. It is never our intention to have any customer wait longer than necessary. If you wouldn't mind contacting us, We would like to know more about your visit and if there is anything I can do to help with this concern or any other that you may have. Please feel free to call at 830-303-4381 ext.2035 or email at gstehle@seguinchevrolet.com. I am looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

October 18, 2023

I had such a wonderful experience at Seguin Chevrolet… Everybody worked hard and worked with me to get me into a brand new Chevrolet truck thank y’all so much and I will be using Seguin Chevrolet from now More

by JAMESBURLESON296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Peyton Macy
Oct 19, 2023 -

Seguin Chevrolet responded

Hi JAMESBURLESON296, Thank you for your 5-star review. We are glad to hear our team was excellent during the purchase of your new truck. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 18, 2023

Jakob was great overall with some of the best customer service I have ever received. Seguin Chevrolet is top tier and I will definitely recommend this dealership to anyone. They really helped me get int More

by Gabriel Cerna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Jakob Jaramillo
Oct 19, 2023 -

Seguin Chevrolet responded

Hi Gabriel Cerna, Thank you for your 5-star review. We are delighted to hear Jakob was excellent throughout your buying experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 18, 2023

Una experiencia fantástica con el servicio del señor Jaime quede encantado con el personal de Seguin Chevrolet More

by JESUS17ABEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Gallegos
Oct 19, 2023 -

Seguin Chevrolet responded

Hi JESUS17ABEL, Apreciamos su revisión de 5 estrellas. Estamos encantados de saber que Jamie le brindó un excelente servicio. Esperamos verte pronto. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

October 18, 2023

They kept their end of the deal were very informative , very polite , and they worked very hard to earn my business More

by MCMORALEZ123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Lugo, Michael Littlefield
Oct 19, 2023 -

Seguin Chevrolet responded

Hi MCMORALEZ123, Thank you for your 5-star review. We are delighted to hear our team went above and beyond during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 18, 2023

I chose Seguin Chevy for an oil change/tire rotation because noticed an advertised on their website. After service was completed my was handed a bill for $50 over the advertised price. I looked back at More

by rubenp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept not listed
Oct 23, 2023 -

Seguin Chevrolet responded

Hi rubenp25, We would like to sincerely apologize for any inconvenience caused due to the lack of price transparency during your recent visit. We strive to provide our customers with the best possible service and experience and we regret that we fell short of your expectations. To make things right, we would like to offer you the next couple of oil changes and tire rotations at a discounted price. Please feel free to contact us at your earliest convenience so we can schedule your appointments. You can reach us at 830-303-4381 or email us at gstehle@seguinchevrolet.com. We are looking forward to hearing from you and hope to have the opportunity to serve you better in the future. Sincerely, Jeremy Sims, General Manager

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