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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,480 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,480 reviews

January 25, 2024

Great experience! I would recommend Seguin Chevrolet to anyone looking to buy their next vehicle. My wife even said that if she ever decides to trade in her vehicle sh More

by KERRY9376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy, Luis Hernandez
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Jan 26, 2024 -

Seguin Chevrolet responded

Hi KERRY9376 We appreciate your 5-star review. We are glad to hear you had an excellent experience with us. We hope to see you on your visit. Have a great day. Sincerely, Jeremy Sims, General Manager

January 25, 2024

Never thought I would have to pay 139. 00 for an oil change. My oil change at Freedom chevrolet was only 75.00. Your representative reply was that I was getting the good stuff. I will certa More

by KEEMOE
Recommend Dealer
No
Employees Worked With
Don't remember. Bad experiences I rather forget.
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Jan 26, 2024 -

Seguin Chevrolet responded

Hello KEEMOE, I appreciate you taking the time to share your concerns about your recent experience with us, and I want to apologize for any dissatisfaction you may have experienced. I understand your frustration regarding the cost of your oil change. We aim to provide transparent pricing and value for our services, and it seems that we may have fallen short in communicating this effectively. I apologize for any miscommunication, and I assure you that we will review our pricing structure to ensure clarity for our customers. I would appreciate the opportunity to discuss this further and address your concerns directly. Please contact me at 830-303-4381 extension 2035, so we can review your service experience in more detail and work towards a resolution. Thank you for bringing this to our attention, and I'm committed to addressing your concerns to ensure a more positive experience in the future. Best regards, Gary Stehle Service Director

January 25, 2024

Every thing was easy and professional. Every thing was easy and professional. Easy and professional More

by TEXAS44CAL
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 26, 2024 -

Seguin Chevrolet responded

Hi TEXAS44CAL, Thank you for your 5-star review. We are delighted to hear our team made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 25, 2024

Had to wait 2 hours for an oil change. That's unacceptable It would be good if the oil change was less time More

by JJMARTINEZ1026
Recommend Dealer
No
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Jan 26, 2024 -

Seguin Chevrolet responded

Hello JJMARTINEZ1026, I apologize for the extended wait during your recent oil change, and I appreciate your feedback. Your time is important, and we are actively working to improve our processes to reduce wait times. I understand your concerns, and we are committed to providing a more efficient experience in the future. I would appreciate the opportunity to investigate this situation and address your concerns directly. Please reach out to me at 830-303-4381 extension 2035, so we can review your service experience in more detail and work towards a way to resolve this issue. Thank you for your understanding. Sincerely, Gary Stehle Service Director

January 25, 2024

Monica was amazing and helped me when other chevy service departments wouldn't, I will only take my vehicles to Seguin Chevy now More

by Chevyboy41
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Moreno-Davila
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Jan 26, 2024 -

Seguin Chevrolet responded

Hi Chevyboy41, Thank you for your 5-star review. We are delighted to hear Monica made your service visit excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 24, 2024

Dealership was very clean and welcoming. From the beginning the comfort level dropped, it was a long day but overall happy with how it turned out. More

by LILIAN T
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
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Jan 24, 2024 -

Seguin Chevrolet responded

Hello LILIAN T, Thank you for sharing your feedback and giving us a 4-star review. We appreciate your positive comments about our clean and welcoming dealership environment. However, we also understand that your comfort level dropped during the process, and we apologize for any inconvenience. Your satisfaction is important to us, and we'd love to learn more about your experience to identify areas for improvement. If you have any specific feedback or suggestions on how we can enhance our service and make your future visits more enjoyable, please feel free to share. We value your business and would like to ensure that your next experience is a 5-star one. Your input is crucial in helping us meet and exceed your expectations. Thank you for choosing us, and we look forward to serving you again. Best regards, Jeremy Sims General Manager

January 24, 2024

Fast easy quick and clean I live nearby and it's convenient and always a pleasure to go. They were very busy but took me in and had my car ready much faster than I expected! More

by ADAMMOLINA
Recommend Dealer
Yes
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Jan 24, 2024 -

Seguin Chevrolet responded

Hey ADAMMOLINA, Thanks for sharing your outstanding 5-star review! We're delighted to hear that your vehicle service experience was fast, easy, quick, and clean. Providing efficient and convenient service is a top priority for us, and we're pleased to know that you had a positive experience. We appreciate your understanding, especially during busy times, and we're glad we could exceed your expectations by getting your car ready faster than anticipated. If there's anything else we can assist you with in the future, please feel free to let us know. Thank you for choosing us for your vehicle service, and we look forward to serving you again in the future! Best regards, Jeremy Sims, General Manager

January 24, 2024

Excellent service, friendly and caring staff. Our salesman Anthony Medina did a wonderful job in meeting our needs. More

by LCANTU16
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Luis Hernandez
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Jan 24, 2024 -

Seguin Chevrolet responded

Hello LCANTU16, Thank you for taking the time to leave us a stellar 5-star review! We're pleased to read that you received excellent service from our friendly and caring staff. It's wonderful to know that Anthony Medina, our salesman, did a fantastic job in meeting your needs. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing Seguin Chevrolet, and we look forward to serving you in the future. Best regards, Jeremy Sims General Manager

Jan 24, 2024 -

LCANTU16 responded

Thank you!

January 24, 2024

It was amazing and a easy process. I was an amazing experience. And ro made it fun and easy. I will definitely go back when it's time to upgrade my vehicle. More

by CNVILLEGAS12
Recommend Dealer
Yes
Employees Worked With
Ro, the one who said there's no such thing as window shopping when you fine the prefect car.
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Jan 24, 2024 -

Seguin Chevrolet responded

Hello CNVILLEGAS12, Thank you for taking the time to share your 5-star review! We're thrilled to hear that your experience was amazing and that Ro made the process both fun and easy. Providing a seamless and enjoyable car-buying experience is what we strive for, and we're delighted that we could exceed your expectations. We look forward to welcoming you back when it's time to upgrade your vehicle. If there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we wish you many great adventures in your new Jeep! Best regards, Jeremy Sims, General Manager

January 24, 2024

All of them are nice and went above and beyond to get me in the vehicle that I wanted. More

by rockett400
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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Jan 24, 2024 -

Seguin Chevrolet responded

Hello rockett400, Thank you for the fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us and that our team went above and beyond to get you into the Honda you wanted. Providing excellent service and ensuring our customers drive away satisfied is our top priority. We appreciate your trust in us and hope you enjoy many great journeys in your new Honda. Safe travels, and thank you for choosing us! Best regards, Jeremy Sims, General Manager

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