Seguin Chevrolet

Outstanding service and professional staff. Great job to all. Loved the service performed and provided. Great job to all. Loved the service performed and provided. More

I took my car in for an oil change, Monica made sure I got taken care of in a timely manner :) got taken care of in a timely manner :) More

Was very helpful and polite and went out of his way to make the deal happen. If we could buy another car it would be from him make the deal happen. If we could buy another car it would be from him More

Took too long for oil change. Then loaded software to fix a car play problem and created another issue. Eventually all was resolved but why have an appointment if you have to w Then loaded software to fix a car play problem and created another issue. Eventually all was resolved but why have an appointment if you have to wait around for four hours. More

The best customer service,All people in Service department is friendly an fix the Truck fast THANK YOU department is friendly an fix the Truck fast THANK YOU More

this is my 3rd time taking my vehicle it seems inspection before selling it to me wasnt done correctly it's waiste of time , gas when it could of been prevented before selling it to me wasnt done correctly it's waiste of time , gas when it could of been prevented More

I dropped my vehicle off the evening before the appt. First off when we walked in it was like social hour, everyone was standing around doing nothing. Then the girl that helped me had no clue what the h First off when we walked in it was like social hour, everyone was standing around doing nothing. Then the girl that helped me had no clue what the heck was even going on. I told her that I had an appointment and she looked the information up in the computer, proceeded to take my key and wrote all of my issues down on a sticky note. I asked if she needed my name and her response was “no it’s right there” and pointed to the computer. The next morning I tried to call and speak to someone in service because there was an issue that I had not address that I wanted looked at. Called and the receptionist transferred me to a voice mail that was not set up.There were multiple days of calling leaving voice mails for the service writer, service manager and finally the GM of the dealership with no call back. After 5 days it took my husband making a special trip to check status, and when he got there, there was a problem locating the vehicle and the girl could not figure out if the work had been completed. Unfortunately I feel like I was scammed into purchasing a dealership maintenance agreement for all services on my vehicle. The service department at this dealership is absolutely horrible. More

Awesome dealership friendly and very helpful and knowledgeable staff ready to make it happen in any possible. knowledgeable staff ready to make it happen in any possible. More

Took almost a week for a transmission service and washer repair. I was told that they would contact me and let me know what was going on. I dropped it off on Monday and they didn’t touch it until Thursday a repair. I was told that they would contact me and let me know what was going on. I dropped it off on Monday and they didn’t touch it until Thursday afternoon and they charged me almost $1200. More

Brought my vehicle in for a DEF related issue, I explained the history of this particular issue stating I had had the problem since I bought the vehicle new from another dealer and asked them to res explained the history of this particular issue stating I had had the problem since I bought the vehicle new from another dealer and asked them to resolve. I was told the DEF sensor was re-learned and may not fix the problem and further diagnosis may be needed. I then took the vehicle to Seguin Chevy as it was considerably closer to my home and I provided a paper history of what my concern was. Vehicle was returned to me with the DEF issue still evident, and I was told no further action was needed. I never had a sense there was competent people servicing my vehicle. More