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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,112 Reviews
Call Service Center (830) 303-4381

1,112 Reviews of Seguin Chevrolet - Service Center

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May 13, 2024

Monica was FANTASTIC! !!! It took a long time but she did a great job of keeping me informed and loved working with her!!!!!! More

by WENDYSCHULTZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Seguin Chevrolet responded

Hi WENDYSCHULTZE, Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

Helpful
May 12, 2024

Drey and Tyson were very helpful and got my warranty checked and tire order delivered changed just like they said they would… More

by CASTANDA.YVETTE381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson excellent
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May 13, 2024 -

Seguin Chevrolet responded

Hi CASTANDA.YVETTE381, Your satisfaction is our priority. We’ve committed to providing excellent service. Sincerely, Jeremy Sims, General Manager

Helpful
May 12, 2024

We wanted to trade our vehicle and we were walking outside nobody help us that is sad More

by ALFREDSALAZAR252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Seguin Chevrolet responded

Hi ALFREDSALAZAR252, It was our pleasure to serve you! Your satisfaction drives us to do better. Sincerely, Jeremy Sims, General Manager

Helpful
May 12, 2024

Keren helped us out a lot thanks for helping me find the right car for my needs More

by GMARTINEZ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren
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May 13, 2024 -

Seguin Chevrolet responded

Hi GMARTINEZ25, It was our pleasure to serve you! Your satisfaction drives us to do better. Sincerely, Jeremy Sims, General Manager

Helpful
May 11, 2024

I arrived for my appointment and was greeted and my truck was taken in for service More

by TPDORRYCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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May 13, 2024 -

Seguin Chevrolet responded

Hi TPDORRYCOTT, Thank you for choosing us! We're excited to welcome you back for more outstanding service. Sincerely, Jeremy Sims, General Manager

Helpful
May 11, 2024

Good service people trade lcustomers like a family and my language they speak. Spanish is a good part so I speak my language More

by Service department
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Seguin Chevrolet responded

Hi Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

Helpful
May 11, 2024

Will not buy from here again! Felt pressured to buy and the Service department has not been helpful in the last year and a half More

by STORMYW3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 11, 2024

When a customer has a vehicle that is under factory warranty, should get a loaner vehicle to drive while their vehicle is being repaired. More

by MOUNTAINEERFARM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Sims
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beca Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 10, 2024

My initial review of multiple, serious service issues was removed. All I can say is that their service department is inept at best. Avoid them at all cost. More

by Steven M Carlson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Flor Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown service technicians
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Helpful
May 09, 2024

Now that we are connected properly after not hearing anything since leaving the dealership in late November, I'm sure the lines of communication will be better handled. Many thanks to Shane for takin More

by DEAP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Report | Print
May 09, 2024 -

Seguin Chevrolet responded

Hi DEAP45, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

Helpful
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