Serpentini Chevrolet of Tallmadge

We had heard an add on the radio about a sale on cars with hail damage and that Serpentini could get financing for just about anyone. Since we were driving the eyesore of the neighborhood and our credi with hail damage and that Serpentini could get financing for just about anyone. Since we were driving the eyesore of the neighborhood and our credit score leaves a lot to be desired we figured we would go check it out. Not expecting to much we hit the sales lot looking for the cheapest used car we could find. We were trying to look around at what was available without attracting the attention of any pushy salesmen. We didn't find anything that met our needs that we felt we could afford so we were heading back to our car, when we got caught! Except this pushy salesman approached us as if he was talking to an old friend and suddenly I didn't want run. He said, "let me get someone who can help you.". I thought darn, here comes the pushy salesman....Darryl Thompson was anything but! He too greeted us like an old friend, he didn't laugh when he asked us what price range we were looking for and we responded "as cheap as possible", he didn't shake his head in disapprovement when explain our credit wasn't very good, or that we didn't have much to put down. Although we were every car salesman worst nightmare, he continued to treat us as if we were a valuable customer. We were sure we really couldn't buy anything, he listened to our needs. Then they suggested that they run our credit for a preapproval, so we would know what price range we should be looking at. That definately made sense to us, why look at something you can't afford. After a short time he asked us if we wanted to look at a Mercury Mountaineer, I don't know how he knew that was my dream vehicle. We were hesitant because we didn't want to fall in love with it and not be able to get it. The price was twice as much as what we thought we could afford. Amazingly the payments worked out close to what we wanted and we were approved! Everyone we dealt with was so kind and friendly, they detailed the car, took time to show us how everything operated in the car. We drove off in the most amazing vehicle we have ever owned! And to think we were trying to get off the lot without being noticed. This was undoubtably the best car buying experience we have ever had. We will indeed recommend Sepentini to anyone we know looking for a car and we will be back for sure! More

Dan was patient with us he stayed way past closing to get us our car! He was very honest about the cars we looked at. I couldn't be more pleased with our purchase with Dan! us our car! He was very honest about the cars we looked at. I couldn't be more pleased with our purchase with Dan! More

I looked on line and found my 2010 Malibu, I knew what I could aford and called made a appointment for the next day whith Chris Byler. When I got there He pulled the car around and wanted me to take it for could aford and called made a appointment for the next day whith Chris Byler. When I got there He pulled the car around and wanted me to take it for a test drive. I told him I wanted to do the number game first because if he couldn't get the payments within my budget there wasn't really a reason to drive it.Well he went into his office came out and said he could do it so I took if for a ride. came bake all the paperwork was ready and that was that...Very pleasant,fast,and I enjoyed the experience. Thanks More

I was all set to apply for a car loan online, but had a general question before starting. I called the dealership and was fortunate enough to speak with Jim. His friendliness and compassion for my situat general question before starting. I called the dealership and was fortunate enough to speak with Jim. His friendliness and compassion for my situation provided me enough comfort to have him handle the loan application over the phone. Within a few minutes he called back with good news: I was able to get the specific vehicle I wanted at a reasonable price! I live about 45 minutes away, so he was able to save me time and anxiety by handling a lot of the paperwork before I arrived. Everyone we encountered there was welcoming and helpful, but Jim was a class act. Within an hour I drove off in my SUV, and I couldn't be happier! More

Excellent Customer Experience! I first spoke on the phone with Jim as a call-in to inquire about a vehicle. I informed Jim of my interest relative to the type of vehicle, I then informed him, I simply phone with Jim as a call-in to inquire about a vehicle. I informed Jim of my interest relative to the type of vehicle, I then informed him, I simply wanted to come in select the vehicle and was not interested in a sales pitch or a hard sales approach with lots of negotiating over price. Jim said "this will probably be the easy purchase you've ever made", I must say it was very smooth. The process was efficient, the team was friendly, very informative and extremely customer-centric. Reggie More

Daniel Swartz was excellent. I wanted to test drive a new chevy I'm interested in purchasing, and like every other dealer he went with me during the test drive showing me features etc. Unlike every other dea chevy I'm interested in purchasing, and like every other dealer he went with me during the test drive showing me features etc. Unlike every other dealer he then let me back out to drive the car myself. It's difficult to make heads or tails of a test driver when you're worried about the sale individual sitting next to you and the opportunity to drive a little bit without a sales rep there was invaluable. I'm currently a 24 year old male, and while I'm not the reckless type I'm sure my profile has excluded me from a number of lone test drives because I was assumed as such. I appreciate Daniel had the ability see through stereotypes and realize I'm a professional looking to buy a car just like anyone else. More

I had a wonderful experience with Chris Byler. He was very helpful and provided me with great customer service. I got the right SUV for the price I was looking for that fit my budget. I would like to say very helpful and provided me with great customer service. I got the right SUV for the price I was looking for that fit my budget. I would like to say thanks to Chris for all of his wonderful salesmenship and understanding in finding the right SUV for me. More

If you go to Serpentini (which I highly recommend) Ask for Dan Swartz, He was very easy to work with, He got me the car I wanted ,at the price I wanted & the payment I could afford. When we are ready for for Dan Swartz, He was very easy to work with, He got me the car I wanted ,at the price I wanted & the payment I could afford. When we are ready for a new car, I will definitely ask for Dan Swartz. More

My wife and I bought a new vehicle from Dan Swartz. My wife and I wanted specific opitions and color. Dan took his time and did some research with other dealers in a 500 mile radius to help us find the ri wife and I wanted specific opitions and color. Dan took his time and did some research with other dealers in a 500 mile radius to help us find the right vehicle. He did what ever we wanted. Dan was very paitant with us. We changed our minds several times and test drove several vehicles. Dan listened to what we had to say and found us the right vehicle at the right price. Justin Noll the sales manger was also very paitant, he helped out whenever he could to answer all our questions. When I buy another car, it will be from these two men. Thanks again guys. More

This dealership is so friendly! They try very hard to please each customer! Thank you for all your help. I will buy from them again. please each customer! Thank you for all your help. I will buy from them again. More