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Serpentini Chevrolet of Tallmadge
Tallmadge, OH
363 Reviews
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March 25, 2021
Bought a new truck this weekend from Serpentini Chevy in Tallmadge. Do not buy a vehicle from this place unless you want to get taken advantage of. We have bought GM vehicles for 30+ years and have never ha Tallmadge. Do not buy a vehicle from this place unless you want to get taken advantage of. We have bought GM vehicles for 30+ years and have never had such a bad experience. I bought a truck and with all the offers/discounts, plus my GM employee pricing discount should have been around $38000. When I was done the price was over $48000. They informed me they were not going to honor my Employee pricing discount after avoiding the question all day because GM motors stopped honoring it. My brother bought a tuck from a different Chevy dealer in stow where we always buy and will continue to buy after this place a month prior and received it. They also snuck in a $5300 tire and wheel protection package that we never talked about, but when I brought it to their attention they lied and said we talked about it. They said they could take it off and I would receive a refund on the principal instead of redoing the loan amount for $5300 less. I would still be paying for it and they still receive the money for selling it. I left a voicemail for the gm and 2 days later never received a call back. This basically sums up how this place is being ran if you can’t even get a response from a manager. What a joke this place is and a bunch of thieves. More
by Kossuthj
Employees Worked With
Jon Kostandaras
Helpful February 12, 2021
Car I inquired about was actually not available despite being told it was. Tried to upsell me on a more expensive car, I believe that it was a bait car to get people into the dealership. Sales staff was pu being told it was. Tried to upsell me on a more expensive car, I believe that it was a bait car to get people into the dealership. Sales staff was pushy about financing despite me tell them no financing, cash only. They were asking me to borrow money from friends and family. Then to top it off lost my wallet during the visit and sales person did not help me look because he had another customer. Was told he looked in the car I test drove and it wasn't there, when I went and looked it was right in the front seat. More
by Joe Horvath Jr
Employees Worked With
Thomas Knapik
January 19, 2021
Tom Knapik was an awesome sales professional. Very helpful!! First car we looked at and we made a purchase. And our first time buyers. A helpful!! First car we looked at and we made a purchase. And our first time buyers. A More
by Meganjjenkins
Employees Worked With
Thomas Knapik
May 12, 2020
Drew was professional and so helpful. This is the only dealership I will buy from. On my 3rd purchase and my mother in law bought a car today. Thank you to the whole staff on doing such a wonderful job ev dealership I will buy from. On my 3rd purchase and my mother in law bought a car today. Thank you to the whole staff on doing such a wonderful job everytime we purchase a vehicle More
by shannonberk04
Employees Worked With
Drew spitz, Serpentini Chevrolet
February 22, 2020
I do not recommend this dealership. They took advantage of me. Make sure you clearly go through all there paperwork before you get home and find things changed. of me. Make sure you clearly go through all there paperwork before you get home and find things changed. More
by Cary Davidson
Employees Worked With
Alan Sipple, Ryan Serpentini, Kenneth Cotto, Kevin Fulep
February 21, 2020
Absolutely phenomenal job by the team at this dealership, they made everything so simple it was unbelievable! I drove there from New York for a 2020 zl1 everything was ready to go when I got there. I was in they made everything so simple it was unbelievable! I drove there from New York for a 2020 zl1 everything was ready to go when I got there. I was in and out the new with my dream car quickly, thank you again jim! 100% recommend! More
by Danhp88
Employees Worked With
Jim Lucas
February 12, 2020
This is our 2nd purchase and Jim was our sales rep both times. He is nice, friendly and very helpful with decision making. Extremely helpful in every aspect of this purchase. times. He is nice, friendly and very helpful with decision making. Extremely helpful in every aspect of this purchase. More
by Rpcsnicholson
Employees Worked With
Jim Lucas, Serpentini Chevrolet
October 12, 2019
Review We had a very nice experience here. The whole staff was very polite and helpful .This is our second car purchase for here. We would return again. We had a very nice experience here. The whole staff was very polite and helpful .This is our second car purchase for here. We would return again. More
by babybird
Employees Worked With
Daniel Swartz
July 18, 2019
Purchase of a used Nissan Altima Worked with Jim Lucas at Serpentini Tallmadge, he was great. Jim is professional , courteous, and friendly. I highly recommend working with Jim and Worked with Jim Lucas at Serpentini Tallmadge, he was great. Jim is professional , courteous, and friendly. I highly recommend working with Jim and the folks at Serpentini. I’m very pleased with my experience. More
by Cody H
Employees Worked With
Jim Lucas, Serpentini Chevrolet
