Serpentini Chevrolet of Tallmadge

I heard about Serpentini Chevrolet through a website. I plugged in what I was looking for and the options I wanted. Jim Lucas called me and talked to me about the vehicle in question and told me about the plugged in what I was looking for and the options I wanted. Jim Lucas called me and talked to me about the vehicle in question and told me about the vehicles they had and what options that were with each. He told me everything including pricing on vehicles and payments of each. I went to the dealership with my wife and we were treated exceptionally well and were given a great deal on the vehicle. Jim's product knowledge is excellent and his courteousness to both my wife and I was exemplory. I will choose Serpentini Chevrolet as my dealership in the future for other vehicle purchases. More

This is the second car we have purchased new from Serpentini. We have an Equinox- purchased a year ago- and a new Chevy Cruze purchased last month. Both times we were impressed by the courteous servi Serpentini. We have an Equinox- purchased a year ago- and a new Chevy Cruze purchased last month. Both times we were impressed by the courteous service and attempts to make us feel comfortable about our purchase. I asked a lot of questions about my Cruze and all were answered. My husband and I never go to look at cars until we are serious about buying. Serpentini always took us seriously and some of the other dealerships did not. That is why we would definitely go back when we are in the market for another car. More

I was looking online for a used Impala.I seen the one i wanted so i called and i got Jim Lucas i told him everything up front and what i was looking to get.knowing i did not have the best credit he was abl wanted so i called and i got Jim Lucas i told him everything up front and what i was looking to get.knowing i did not have the best credit he was able to get me into a very nice 2007 Impala LT sunroof/remote starter,low miles very nice unit. More

This was the best experience at a dealership I have ever had. I am a single woman and have been pressured to purchase at other dealerships, but not this one. The Sales Professional who worked with me, TERES had. I am a single woman and have been pressured to purchase at other dealerships, but not this one. The Sales Professional who worked with me, TERESA PALMER, made this a very easy and pleasant transaction. I recommend her to other single women shopping for a vehicle. The entire staff at Serpentini is very courteous.friendly and go out of their way for the customer. More

I was very much treated (second class) when they discovered that I did not have the perfect credit rating and my trade in had negative equity. I was told they would see what they could do and that I discovered that I did not have the perfect credit rating and my trade in had negative equity. I was told they would see what they could do and that I would receive a call. Needless to say...I never received a call back and did not even get a return call after making an effort to contact the salesman. I was told by the floor manager that he did not know anything about my situation and he would have someone call me back. (no call)... I hope that Bob Serpentini reads this and is made aware that his sales people are not living up to the promises made by him in his T.V. and radio comercials. More

Found the vechile on line, called to make sure that it was still on the lot which it was. They washed it. Took it for a test drive. Sat down and started the paperwork immediately. No hassle with the pri was still on the lot which it was. They washed it. Took it for a test drive. Sat down and started the paperwork immediately. No hassle with the price we took in. Very friendly dealership. Would recommend this to our friends. More

Josh was extremely helpful and patient. He listened to us regarding the type of vehicle we were looking for and the options we wanted and not only showed us the on site inventory, he looked online as well. W regarding the type of vehicle we were looking for and the options we wanted and not only showed us the on site inventory, he looked online as well. We appreciate the extra mile he went and his professionalism and attention to detail helped make our decision much easier. He is great to work with and I would highly recommend him as well as the dealership. We have purchased many vehicles at Serpentini and have always been very satisfied with our experience. More

The staff was very friendly and helpful. They did everything to help us get the car we wanted. They went above and beyond and exceeded our expectations. My family has used this dealership before and everything to help us get the car we wanted. They went above and beyond and exceeded our expectations. My family has used this dealership before and were satisfied. We went to another dealership first and got turned away but Serpenti helped us get thecar we wanted. More

Had the best experience at a dealership ever. I found the car that I was interested on the internet. Larry & Jim Lucas were very responsive and helpful. When I arrived at Serpentini Chevrolet in Tallma the car that I was interested on the internet. Larry & Jim Lucas were very responsive and helpful. When I arrived at Serpentini Chevrolet in Tallmadge my children & I were treated very well and everything went smoothly. We made the deal that we talked about over the internet. The 2010 Chevy HHR was in great condition. Larry even filed the tank, with gas so much some other dealers would never had done that. Great dealership too bad they are so far from Pittsburgh. You can not go wrong at Serpentini Chevrolet in Tallmadge. More

Fiance and I had THE worst experience at Serpintini EVER today. You guys really live up to your awful reputation for terrible customer service - and the salesmen are shady, back door, liars. Normally I woul today. You guys really live up to your awful reputation for terrible customer service - and the salesmen are shady, back door, liars. Normally I wouldn't make it a point to write about how horrible a place is but they put forth no honest effort at all, I mean, we both have great credit and were more than willing to come to a mutual agreement, but they wouldn't budge even ONE penny from sticker price...come on now, we all know you buy a lot of your cars at auctions and then hike up the price. I know you need to make money, and you still would've made plenty with our deal, we are good people and I'm sick of people trying to take advantage of that. Sorry for the run-on sentence, but I'm just fed up. More