Serpentini Chevrolet of Tallmadge

Fiance and I had THE worst experience at Serpintini EVER today. You guys really live up to your awful reputation for terrible customer service - and the salesmen are shady, back door, liars. Normally I woul today. You guys really live up to your awful reputation for terrible customer service - and the salesmen are shady, back door, liars. Normally I wouldn't make it a point to write about how horrible a place is but they put forth no honest effort at all, I mean, we both have great credit and were more than willing to come to a mutual agreement, but they wouldn't budge even ONE penny from sticker price...come on now, we all know you buy a lot of your cars at auctions and then hike up the price. I know you need to make money, and you still would've made plenty with our deal, we are good people and I'm sick of people trying to take advantage of that. Sorry for the run-on sentence, but I'm just fed up. More

Everyone was wonderful @ Serpentini Of Tallmadge I wouldn't buy a car anywhere Else.. I went it into the dealership interested in a type of vehicle, They were very respectful . and found the best dea wouldn't buy a car anywhere Else.. I went it into the dealership interested in a type of vehicle, They were very respectful . and found the best deal for me to meet my qualification, it was quick easy and everyone was so helpful. More

I bought a 2007 Jeep Liberty from Serpentini this afternoon and I was extremely impressed with the treatment I received. I cannot say enough good things about Chris Byler and everyone else there. I h afternoon and I was extremely impressed with the treatment I received. I cannot say enough good things about Chris Byler and everyone else there. I had been to another dealer a few days earlier and was treated like dirt. I was specifically looking for a Jeep Liberty and they told me they were too expensive and they wouldn't be able to get me financed for what I wanted. They wouldn't even let me test drive a Jeep. At Serpentini, I was treated like a queen. They listened to me and showed me the kind of car I was interested in and worked to get me financed with a payment within the range I specified. Our salesman, Chris Byler, was awesome! We were treated with respect and made to feel like it was important to him that we got what we wanted. The finance manager, Randy also was very friendly and helpful. From the moment we walked through the door, our experience was great! More

I bought a car last Thursday..my salesman was Nick and he was absolutely fabulous!He was hassel free no stress about buying a car...i had been looking as was getting frustrated..he said i didnt need to look was absolutely fabulous!He was hassel free no stress about buying a car...i had been looking as was getting frustrated..he said i didnt need to look any further he promised to get me in a car i loved for the payment i wanted and that what he did. You couldnt ask for a better salesman..he made my car buying experience fun! Great personality! More

I purchased a '07 Mercedes Benz ML500 through Serpentini last Friday and couldnt ask for a easier experience. I travel a lot and had limited time to do this deal. Chris was great. I drove up from Columbus, last Friday and couldnt ask for a easier experience. I travel a lot and had limited time to do this deal. Chris was great. I drove up from Columbus, Ohio to buy this vehicle because of the great price. I was pleased with every aspect of this transaction. Again, GREAT JOB!!!!!!!! More

Don't go out of business. You're the best! I have checked with other dealers, and was very disappointed with the results. After dealing with these other dealers, I have finally found the dealer that is up fr with other dealers, and was very disappointed with the results. After dealing with these other dealers, I have finally found the dealer that is up front with me. I told them what i had for a down payment and what my trade in was. I was very satisfied and they were up front with me. I am now a very happy owner of a brand new CAMARO=) Thank you. Thank you. Thank you. -Chris Byler has done a great job! More

Ed was a great big help and he went way out of his way to get us a new car and was very friendly. We will come back again when we look for another car and we refer him to our friends.They took time with us a get us a new car and was very friendly. We will come back again when we look for another car and we refer him to our friends.They took time with us and the whole staff was friendly. More

This was by far the best car buying experience I have ever had. Karl was very helpful in every way and when I had a small repair made 3 weeks after I bought the car and it was in no way serpentinis fault ever had. Karl was very helpful in every way and when I had a small repair made 3 weeks after I bought the car and it was in no way serpentinis fault Karl helped me out at that time to. I would gladly buy another car from him it was great service. More

I give this dealer an amazing rating because everything went smooth and worked out great. I love my Chevy Equinox and I highly recommend it. My salesman, Karl was fantastic. He was very patient and always went smooth and worked out great. I love my Chevy Equinox and I highly recommend it. My salesman, Karl was fantastic. He was very patient and always had an answer for every question. You don't find too many salesman like him around. I felt like I was treated with respect and I am glad I went with Serpentini Chevrolet of Tallmadge. More

Serpentini Chevrolet in Tallmadge has got to be, the best car dealershipin Ohio by far. Their sales representative Nick Apicella has got to be their best car salesman by far. If you need a car go to their th car dealershipin Ohio by far. Their sales representative Nick Apicella has got to be their best car salesman by far. If you need a car go to their the dealership and ask for Nick you will very pleased If Nick and his team are unable to help, then there is nothing that can be done. I have bought three cars from this dealership, and not once have I been the slightest bit disappointed. Trust me when I tell you this, it will be an experience that you wil not forget. I am going to be a costomer for life. Thank you for all of your help Nick and gang. I am looking forward to doing business with you again in the future. Your loyal customer Michael Buckley More