Serra Chevrolet Buick GMC of Nashville

I would love to thank matthew sparks for his extended hand of help in the purchase of our new 2012 chevy equinox. your down to earth kindness and professional experience got us everything we wanted in on hand of help in the purchase of our new 2012 chevy equinox. your down to earth kindness and professional experience got us everything we wanted in one night! Thank you so much for your help n time in seeing we were completely satisfied with all areas of our vehicle and decissions, as well as tom Bannon as a over all dealership. and more importantly the satisfaction and friendship to him and the dealership that will last a lifetime.Thank you matt, and tom bannon beyond and above for everything! I have and would recomend any one, person, friend, and family to matt and tom Bannon chevrolet for great care and excellence. and freinship beyond your purchase. the experience and follow up is great! thank truley! ~mr. an mrs. pyle~ More

jeff boyd is a great service guy he dose a very good job a plus he is also just a great man for tom bannen to have on bord a plus he is also just a great man for tom bannen to have on bord More

We were greeted by a salesman, Jeff McCarty, and we asked him to give us a few minutes. He returned and we asked some questions and he got all the info we needed and got us a great price on our trade-in and him to give us a few minutes. He returned and we asked some questions and he got all the info we needed and got us a great price on our trade-in and excellent price on the new truck we purchased. He assisted me after the purchase with setting up my bluetooth and showed me the options the truck came with. Also told me he would help me program my music player. The finance guy, Mike Young, really helped us to understand our options and helped us make the best decision for us. Very pleased with the overall service we received all around. More

Best car buying experience I have ever had! Steve explained everything very well, was very personable & extremely fair! Highly recommend him & Tom Bannen Chevrolet for any car buying needs! explained everything very well, was very personable & extremely fair! Highly recommend him & Tom Bannen Chevrolet for any car buying needs! More

Most helpful with initial purchase as well as subsequent minor warranty service issue. I like the fact that this dealership's employees seem to be "car people" who really understand and know about their veh minor warranty service issue. I like the fact that this dealership's employees seem to be "car people" who really understand and know about their vehicles. More

We have purchased 2 vehicles from Tom Bannen and been very pleased both times. Roger Ghrigsby went above and beyond getting us in a truck with everything we wanted, a price we agreed on and stayed an ho very pleased both times. Roger Ghrigsby went above and beyond getting us in a truck with everything we wanted, a price we agreed on and stayed an hour past close. We will recommend Roger and Tom Bannen to everyone we know looking for a car. More

I rate the dealership of Tom Bannen an A+++++++for Excellent Dealership! Even today, I still continue to praise them for making my car buying experience a good one on July 9, 2012. There were two spe Excellent Dealership! Even today, I still continue to praise them for making my car buying experience a good one on July 9, 2012. There were two special gentlemen that played a huge role with helping me to reach my goal. The first one is Mike Gunn. He was the one that sent me all of the necessary information through email on choices of selections of cars as well as helping me to get started with the pre-qualifying first. I really appreciate him, because he would always follow back up to make sure that everything was going well. Then next, he introduced me to salesman Roger Grigsby, who is absolutely the best salesman ever. I like the fact that he took the time to help me decide exactly what I was looking for in a car, as far as the total package, as well as making sure that I stayed in the budget too! Mike Gunn and Roger Grigsby are great, and I think that they both are great assets to the Tom Bannen Team. So if you are in the market for purchasing/leasing a new or used car, I certainly recommend Tom Bannen Dealership!!!! They have a great team that specializes in making your car dreams/expectations a reality.... Yours Truly, An Absolute Satisfied Customer! More

I recently purchased a 2012 Chevy Tahoe from Matt Sparks and so far we love the vehicle. Matt was very nice and helpful throughout the entire experience. He went above and beyond in making the deal happen. and so far we love the vehicle. Matt was very nice and helpful throughout the entire experience. He went above and beyond in making the deal happen. Not only was he helpful during the sale but he also has followed up to make sure I am still happy and to see if there was anything else he could do. Not only was Matt a great salesman but the entire Tom Bannen team made my wife and myself feel appreciated! I would recommend Tom Bannen and Matt Sparks to anyone looking to purchase a GM vehicle! More

I drive a 2003 GMC Yukon that just reached 100k miles. I had been informed by Greg McNeil in the service department that I was due for my 100k scheduled maintenance. Greg was very knowledgeable about my tru had been informed by Greg McNeil in the service department that I was due for my 100k scheduled maintenance. Greg was very knowledgeable about my truck as he stated that is what he and his wife have driven for years, so i trusted what he was telling me. However I wanted to do my own research, not only was he dead on about everything he had also priced the service well below what his competitor's were telling me. After a couple weeks of research I decided to call Greg back and schedule an appointment. I was delighted to know he remembered me he also provided me with a rental car for the day so I didn't even have to miss a beat. When I picked my vehicle up it was completely washed inside and out, he greated me as I came in and went over everything that had done to my Yukon. I know and will forever be a Bannen customer for all my service needs thanks to Mr. McNeil. More

I would like to share my service experience with you. My Tahoe was experienceing some service issues and i had been to two other dealerships and gotten prices for repairs in the $1000.00 price range. I had Tahoe was experienceing some service issues and i had been to two other dealerships and gotten prices for repairs in the $1000.00 price range. I had heard good things from a friend about Tom Banne service so i said what the hey i will give them a shot.I arrived at the dealership with no appointment i was greated by Greg Mcneil he asked if he could help me. I was expecting to hear the same old story but i was wrong he was more than helpful and explained if i would give him a chance he would help me.I checked in and in less than 45 minutes he came to me with a esitmate for my repairs. it was $475 dollars less than previous repairs and he could have it fixed that day.Greg was very well informed on what the repair was and very understanding of my situation. I will reccomend your dealership and Greg to everyone i come in contact with.I work in customer service and it is very good to know that people like Greg still are out there. More